TEKsystems · 1 month ago
Onboarding Operations Supervisor-Jacksonville
US-FL-Jacksonville
Full-time
Onsite
Mid, Senior Level
$55K/yr - $55K/yr
4+ years expTEKsystems is a leading provider of business and technology services, focused on accelerating business transformation for its customers. The Onboarding Operations Supervisor will oversee onboarding activities, ensuring compliance and a superior customer experience while managing a team of Onboarding Operations Associates. This role includes responsibilities such as internal recruiting, coaching, process oversight, and stakeholder communication.
Information Technology
Responsibilities
Oversee the entire life cycle of contractor onboarding and off-boarding, including coordinating orientation, client compliance and off boarding activities
Achieve excellence in operations through auditing the collection of business critical information and data integrity
Provide input to process design and drive continuous process improvement focused on standardization and quality improvement, and implement changes where needed
Serve as an escalation point for complex inquiries, issues in contractor onboarding etc
Recruit, interview, hire, counsel and terminate onboarding personnel on their assigned team
Ensure the consistency, quality, and timeliness of new hire onboarding process
Coach and supervise Onboarding Operations Associate team for the given region; hold resources accountable for job function through assessing areas of strength and improvement
Responsible for continued education and development of Onboarding Operations Associate, including regular performance assessment and goal setting
Set expectations, ensure compliance, and recognize successes as it relates to performance management
Partner with hub trainer(s) to reflect updates to the knowledge book and other supporting material
Manage and enforce policies and procedures for hub operations
Review and deliver relevant reports to Onboarding Operations Manager
Develop and build strong stakeholder relationships in critical functions across the organization where collaboration is essential for success
Manage communications on complex issues with account manager/recruiter throughout the process
Qualification
Preferred
A minimum of 2 years Field Support Group experience preferred
4+ years leadership preferred
BA/BS degree in Human Resources, Business, and Accounting preferred
Ideal candidates would be a senior Sr. Associate or equivalent and/or have leadership experience
Benefits
401(k) company matched retirement savings plan
Health plans
Paid time off
Holiday pay
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
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