Sales Support Specialist jobs in United States
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Matlock Group LLC ยท 1 day ago

Sales Support Specialist

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$65K/yr - $65K/yr
date5+ years exp

Matlock Group LLC is representing a manufacturing firm in the Reading, PA area seeking a REMOTE Sales Support Specialist to support their Sales team. The role involves preparing price quotes, maintaining customer relationships, and supporting sales efforts through effective communication and organization.

Hiring Manager
Mandy Matlock, MBA
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Responsibilities

Prepare and update price quotes for customers using Excel and HubSpot
Ensure accuracy and quick turnaround on all quotes and pricing requests
Follow up with customers regarding quotes, samples, and order status using HubSpot and Outlook
Build strong relationships through consistent communication and customer care
Confirm customer orders and ensure order patterns are correct
Check inventory availability and coordinate sample requests
Respond to customer inquiries with professionalism, patience, and a solutions-focused approach
Support inside sales efforts by maintaining strong customer relationships and communicating clearly with internal teams
Manage inbound calls and schedule follow-up calls/meetings as needed
Keep accurate notes, activity logs, and records in HubSpot
Obtain freight quotes and verify pricing details when needed
Pull reports and create spreadsheets to support the sales team
Collaborate on special projects and continuously improve processes

Qualification

Customer service experienceMicrosoft OfficeHubSpotSales support experienceTech-savvyVerbal communicationWritten communicationOrganizational skillsDetail-orientedTeam-oriented mindset

Required

5+ years in customer service, inside sales, or sales support within a manufacturing or B2B environment
Strong Microsoft Office skills (especially Excel)
Experience using HubSpot
Tech-savvy and quick to learn new systems
Organized, detail-oriented, and able to manage multiple priorities
Excellent verbal and written communication skills
A proactive, team-oriented mindset and the ability to work independently in a remote environment

Preferred

SAGE 100 experience is a plus

Benefits

Fantastic benefits
Supportive company culture

Company

Matlock Group LLC

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Matlock Group LLC was founded by Mandy Matlock, who has almost 20 years of experience successfully placing candidates in long term, successful careers.
location
Baltimore, MD - Maryland, US
people-size2-10 employees
web-link
https://matlockgrp.com

Funding

Current Stage
Early Stage
Company data provided by crunchbase