CHRISTUS Health ยท 1 hour ago
Application System Analyst I - Converge Information Services
Irving, TX
Full-time
Onsite
Entry Level
1+ years expCHRISTUS Health is a healthcare organization seeking an Application System Analyst I to serve as a liaison between system end-users and operational leaders. The role involves analyzing business needs, optimizing applications, and collaborating with various teams to implement solutions effectively.
Responsibilities
Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements
Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Communicates interdependencies with project leadership to proactively ensure quality and interoperability of design, configuration
Applies basic understanding of information technology, including systems, applications, operations, and support. Utilizes application training, application web site and application resource materials regularly and effectively
Cleary understands customer needs and expectations. Accurately documents business processes and workflows; communicates these with project team and stakeholders. Maintains a working level understanding of assigned department operations, processes, and environment
Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders
Performs basic process and requirement analysis, including process mapping though current flow charts, documents, requirement elicitation, and specification gathering in support of root cause problem solving and negotiating creative solutions. In addition, using current and projected data, provides recommendations in assigned application. Responsible for completing basic gap analysis, and providing recommendations
Consistently follows up with end users. Able to ask the right questions to obtain understanding of end user issues and needs. Seeks information from others when end user issues appear to pose significant risks
Demonstrates decision making based on facts (vs assumptions); Routinely researches multiple avenues to identify viable options. Contributes to strategy discussions by identifying options with associated pros and cons with team members
Adhere to organization standards for system configuration and change control
Demonstrates core technical proficiency in application. Able to independently design and configure application. Has a basic understanding of and performs fact/data gathering and analysis with limited direction. Designs basic workflows. Begins to demonstrate mastery of at least one application
Collaborate and develop strong relationships with end user communities, customers and business partners
Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes
Coordinates code changes with appropriate vendor related to financial and business application issues
Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues
Share industry best practices from vendors with Operational Leaders
Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable
Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution
Follows strict change management processes ensuring proper approval, testing, and validation of system changes
Written documentation requires minimal to no edits, has the confidence of the requestors and project team
Associate is able to recognize he/her skills, habits, work ethic, and behaviors and use them to manage his/her work. Associate is able to receive and process constructive feedback and affect adjustments to his/her skills, habits, work ethics or behaviors in a positive way
Proactively and independently troubleshoot and resolve minor incidents and requests
Completes task with attention to detail and high level of quality. Performs self-review process prior to completion. Design configuration require minimal additional QA by peer or lead analyst
Manages low to medium complexity projects/requests. Collaborates with team members as needed
Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned
Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department
Ensures vendors meet agreed upon SLAs and follow processes
May be required to travel to perform duties
May be required to work additional hours as needed during critical problems
Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues
Performs other duties as assigned
Qualification
Required
Associates or Bachelor's degree with a focus in healthcare, business, or information systems
Ability to present complex data in meaningful method, i.e., charts, graphs
Ability to adjust to and implement change
Problem Solving skills
Multitasking skills
Work as a team member
Proficient in Microsoft applications including Word, Excel, and PowerPoint
Excellent customer service skills
Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
Strong organizational skills in managing multiple priorities
1+ Years of experience within healthcare, business, or information systems discipline
Solves minor to moderate incidents with direction
Develops new functionality for requests with direction
Preferred
Associated certifications on area of focus, preferred
For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date)
Certifications or Proficiencies must stay current by maintaining new version training
Company
CHRISTUS Health
CHRISTUS Health is a Catholic not-for-profit health care system comprising more than 600 centers, including long-term care facilities, community hospitals, walk-in clinics and health ministries.
10001+ employees
H1B Sponsorship
CHRISTUS Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (43)
2024 (35)
2023 (54)
2022 (46)
2021 (22)
2020 (26)
Funding
Current Stage
Late StageLeadership Team
Terry Kyle
CEO and CDO The Children's Hospital of San Antonio Foundation & Friends of CHRISTUS Santa Rosa Fnd
Thomas Royer, MD
CEO Emeritus
Company data provided by crunchbase