Qcells North America ยท 16 hours ago
Sales Operations Manager, ESS Solution Sales
Qcells North America is a leading manufacturer and provider of solar photovoltaic products and solutions. The Sales Operations Manager will support the growth of the energy storage business by managing sales processes, pipeline tracking, and cross-functional coordination to enable efficient deal closures for renewable energy projects.
Responsibilities
Own and maintain end-to-end sales pipeline tracking (from lead to NTP/contract execution) for BESS projects
Develop and maintain dashboards, KPIs, and reports to support sales performance tracking and forecasting
Build and manage dashboards for revenue projection, margin, and deal probability in CRM
Participate in ERP upgrades, patches, and configuration improvements as related to the sales data lifecycle
Contribute to documentation and SOPs related to ERP processes and data handling in the sales domain
Serve as commercial lead for ERP/CRM integration, delivery schedules, and inventory planning
Collaborate with sales, finance, and operations teams to align reporting requirements and improve data accuracy
Work closely with Product & Engineering on roadmap alignment and feature release planning
Interface with Legal for NDAs, MSAs, supply agreements, and project-level contract workflows
Support preparation of quotes, pro forma models, term sheets, and commercial offer decks
Manage pricing database for BESS hardware, PCS, EMS, warranties, EPC cost adders, and O&M
Track cost curves and supply chain volatility (cells, racks, inverters, balance-of-system, logistics)
Develop and maintain sales collateral, product briefs, proposal templates, and ROI calculators
Support RFP responses and coordinate deliverables across Sales, Product, Engineering, and Legal
Maintain master library of case studies, product certifications, safety data, and technical specs
Own quarterly and annual sales forecast process for ESS business unit
Track bookings vs. targets by segment (utility, C&I, BTM, FTM, hybrid solar-plus-storage)
Analyze win/loss ratios, pricing competitiveness, and channel performance
Provide executive-level reporting packages for leadership and board
Qualification
Required
Bachelor's degree in Business, Engineering, Economics, Energy, or related field
3-5 years of experience in sales operations, commercial management, or project finance within renewable energy, cleantech, or industrial technology
Strong familiarity with CRM tools, commercial pipeline management, and revenue forecasting
Advanced Excel and financial modeling skills; ability to interpret IRR/LCOE/NPV scenarios
Advanced Microsoft Office skills required (Excel, PowerPoint, Word, and Outlook)
Strong attention to detail, with proven problem-solving and analytical skills
Effective communication and cross-functional collaboration skills
Bilingual in English and Korean
Preferred
Direct experience with battery energy storage systems (BESS), solar-plus-storage, or power systems (PCS/EMS) is a plus
Strong familiarity with CRM tools (Salesforce preferred)
Company
Qcells North America
Qcells is a renowned complete energy solutions provider in solar cell and module, energy storage, downstream project business and energy retail.