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United Way · 7 hours ago

Greenville Together Housing Program Manager

Greenville, SC

Full-time

Onsite

Senior Level

5+ years exp

United Way is committed to functionally ending unsheltered homelessness in Greenville through the Greenville Together initiative. The Housing Program Manager will oversee daily operations of various housing programs, manage staff, and ensure effective coordination within the housing system.

EducationHealth CareNon Profit

Responsibilities

Oversee daily operations for Rapid Exit, Shelter to Home, and Street to Home

Manage referrals, prioritization, and case assignments across the team

Ensure alignment between outreach, shelters, and housing navigation efforts

Monitor workflow efficiency and troubleshoot operational barriers

Provide direct supervision, coaching, and performance feedback to Community Navigators

Establish clear expectations, practice standards, and accountability structures

Support staff working in high-acuity, field-based environments

Coordinate closely with the Systemwide Housing Navigator to ensure unit readiness and placement flow

Track placements, retention, and program outputs against established targets

Prepare summaries and updates for Greenville Together leadership and partners

Support continuous improvement efforts across the Housing Surge model

Collaborate with shelter partners, outreach teams, and service providers

Participate in system meetings, surge planning, and cross-agency coordination

Escalate complex participant, landlord, or system issues as needed

Qualification

Homeless services experienceHousing program managementCrisis response initiativesStaff supervisionOrganizational skillsCommunication skillsProblem-solving skillsBachelor’s degreeMaster’s degreeTeam leadership