Acrisure · 13 hours ago
Claims Coordinator
8918 Spanish Ridge Ave, Ste 200 - LAS VEGAS, NV
Full-time
Onsite
Entry Level
2+ years expAcrisure is a company focused on building a community where people can grow and thrive. The Claims Coordinator plays a vital role in supporting medical stop-loss operations by coordinating claim submissions and maintaining accurate documentation, ensuring timely communication between various stakeholders.
Financial ServicesInsuranceInsurTech
Responsibilities
Manage and monitor the stop-loss submission inbox to ensure timely routing and follow-up on incoming claims
Manage the policy submission inbox and coordinate the intake of policy issuance documents
Create, assign, track, and update claim submissions in internal systems, ensuring complete and accurate documentation
Collaborate closely with the Claims and Underwriting Team along with other internal partners to coordinate claims reporting, policy issuance, and required follow-up items
Respond promptly and professionally to status requests from TPAs, brokers, and internal stakeholders
Maintain and reconcile daily, weekly, and monthly reporting from TPA and broker partners, escalating discrepancies as needed
Work with the Claims Director to monitor deadlines, identify missing data, and coordinate requests for additional information
Assist in process improvement initiatives to enhance efficiency in claims intake, tracking, communication, and documentation standards
Support cross-functional activities between claims, underwriting, and policy administration as needed
Perform other duties as assigned
Qualification
Required
High school diploma or equivalent; equivalent work experience is fully acceptable
Strong relationship-building skills with the ability to collaborate effectively across the Alternative Risk team
High attention to detail with strong organizational skills and the ability to manage high-volume workflows with competing deadlines
Ability to multitask and adapt quickly in a fast-paced, evolving environment
Proficiency with Microsoft Office products and comfort learning new systems and platforms
Professional phone, email, and written communication skills
Solid math, analytical, and problem-solving abilities
Demonstrated independent decision-making with awareness of impacts and downstream consequences
Openness to learning, adapting to new processes, and adopting new tools or approaches to maintain a competitive advantage
Strong critical-thinking skills and the ability to evaluate alternative solutions and approaches
Consistent and thorough documentation skills, including accurate data entry, recordkeeping, and workflow tracking
Demonstrates a continuous improvement mindset, proactively identifying opportunities to streamline operations
Preferred
2+ years of experience in medical insurance, stop-loss, claims processing, or related healthcare administration roles preferred
Benefits
Comprehensive medical insurance
Dental insurance
Vision insurance
Life and disability insurance
Fertility benefits
Wellness resources
Paid sick time
Generous paid time off and holidays
Employee Assistance Program (EAP)
Complimentary Calm app subscription
Immediate vesting in a 401(k) plan
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Commuter benefits
Employee discount programs
Paid maternity leave
Paid paternity leave (including for adoptive parents)
Legal plan options
Pet insurance coverage
Company
Acrisure
Acrisure offers financial services solutions for insurance, reinsurance, real estate, cyber services, and asset and wealth management.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$11.37BKey Investors
Bain Capital Special SituationsAbu Dhabi Investment AuthorityBDT & MSD Partners
2025-06-06Debt Financing· $550M
2025-05-20Private Equity· $2.1B
2024-06-05Debt Financing· $1.6B
Leadership Team
Greg Williams
Co-Founder, Chairman & CEO
Mark Wassersug
Chief Technology Officer
Recent News
Company data provided by crunchbase