Apply on Employer Site

Heywood Healthcare · 23 hours ago

Athena/Meditech Informatics Analyst, Information Services, 40-Hours, Days, Monday - Friday, With on call rotation, Hybrid

US-MA-Gardner

Full-time

Hybrid

Mid, Senior Level

3+ years exp

Heywood Healthcare is a healthcare provider that values its employees and offers competitive wages and benefits. They are seeking an Athena/Meditech Informatics Analyst who will serve as a subject matter expert, manage system configurations, and support interoperability between clinical care teams and laboratory operations.

Health CareHospitalMedicalMental Health

H1B Sponsor Likely

Responsibilities

Serve as a subject matter expert for athenahealth clinical modules and Meditech Laboratory Information System (LIS)

Configure, maintain, and optimize templates, order sets, lab build dictionaries, test codes, and workflow tools across both systems

Manage system releases, upgrades, hotfixes, and feature adoption; assess workflow impact and communicate changes to stakeholders

Support interoperability between clinical care teams, laboratory operations, and revenue cycle processes

Coordinate with vendors and internal teams to resolve interface data integrity issues and maintain consistent data exchange

Liaison between clinical departments, lab teams, revenue cycle, IT, and external vendors

Support interdisciplinary initiatives to improve patient care, reduce turnaround time, and enhance data accuracy

Assists all levels of hospital end-users in the resolution of software application problems, and accurately completes applicable tasks within requested time frames

Confers with the hospitals end-user departments, other Information Services (IS) management and staff, and external vendors to communicate technical details, provide follow-up, and to request status updates

Assists all levels of hospital end-users in the implementation of new software applications and/or updates to existing software applications

Utilizes technical, operational, and procedural expertise to monitor and complete the entire implementation process

Consistently demonstrates the ability to master and improve the hospital's various software applications

Studies current processes and workflow, to develop new systems and procedures in an effort to optimize software applications, while improving end user performance and efficiency

Identifies and analyzes all possible alternative solutions to end user problems, then makes recommendations as to the most cost-effective and technically sound approach

Educates all levels of hospital end users, in order to more effectively utilize currently installed software applications

Educates users when non-reported or new problems are identified

Increases self knowledge regarding all various aspects of information technology, especially as it relates to the implementation and support of software applications in the healthcare industry

Accomplishes this by reading industry and professional periodicals, researching the Internet, attending internal and external educational sessions, and by networking with peers

Advises all levels of hospital end users on various information technology issues such as system interfaces, system integration, peripheral hardware selection and compatibility with software applications, and overall application functionality

Maintains accurate and timely documentation

Keeps management informed as to the current status of assigned tasks

Keeps end users informed as to the current status of requested tasks and/or problems

Maintains appropriate documentation with the department for future reference

Utilizes available system tools and utilizes to develop and customize end user menus, screens, reports, and access methods

Demonstrated working knowledge and experience in the implementation or application support of Meditech ancillary and/or business application modules

Able to respond to common inquiries or complaints from customers and regulatory agencies

Ability to effectively present information to management groups and/or interdisciplinary teams

Able to interpret technical and detailed guidelines, policies, and procedures

Qualification

AthenahealthMeditech LISHealthcare interoperabilityRegulatory standardsProject managementEnd-user trainingAnalytical thinkingCommunication skillsAttention to detail

Required

Minimum of 3–5 years of experience supporting healthcare information systems, with hands-on configuration and workflow optimization in Athena Health and/or Meditech Laboratory modules

Strong understanding of clinical and laboratory operations, regulatory standards (HIPAA, CLIA, CAP, CMS), and healthcare interoperability standards (HL7, ASTM)

Demonstrated ability to troubleshoot complex issues, manage projects, collaborate with multidisciplinary teams, and provide effective end-user training

Excellent communication, analytical thinking, and attention-to-detail required

Preferred

Bachelor's degree in Health Informatics, Medical Laboratory Science, Information Systems, or a related field preferred; equivalent experience considered

Benefits

Competitive wages

Great benefits

Generous earned time off

Company

Heywood Healthcare

Heywood Healthcare non-profit organization that specializes with the treatment and programs of mental health and substance misuse.

Founded in 1907

Gardner, Massachusetts, USA

1001-5000 employees

https://www.heywood.org

H1B Sponsorship

Heywood Healthcare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (1)

2020 (3)