CAN Community Health · 1 week ago
Practice Administrator II
CAN Community Health is the nation's premier resource in ending epidemics with a mission of empowering wellness, and they are seeking a Practice Administrator II. This role is responsible for driving daily operations, ensuring seamless management of the facility, and leading a professional team to achieve organizational goals.
Health CareMedicalPersonal Health
Responsibilities
Promote and practice with integrity CAN Community Health, Inc.’s mission, vision, and values as listed above
Ensure delivery of high-quality patient care by actively monitoring patient experience feedback
Oversee the day-to-day operations with precision by optimizing scheduling, patient flow and resource allocation
Responsible for the direct and indirect oversight of on-site clinic staff
Oversight of front-end revenue cycle functions; including reconciliation of daily collection and end of day reports
Recruit, train, and lead high-performing teams, fostering a culture of excellence and accountability
Comply and enforce all established CAN policies and procedures
Conduct employee coaching and reviews Provide appropriate constructive feedback or disciplinary action and training
Strategically manage the P & L, clinic budget, monitor expenses and ensure financial sustainability
Enforce strict adherence to all healthcare regulation and standards
Maintain confidentially regarding patient and/or family in accordance with professional and departmental standards
Collaborate closely with medical staff to ensure seamless, compassionate and timely patient care
Forge and maintain strategic relationships with community organizations and stakeholders to increase the clinic impact and
Spearhead quality improvement initiatives to drive superior patient outcomes and clinic efficiency
Participate in monitoring site visits, audits and other related activities as directed
Act as a liaison between internal and external stakeholders to ensure satisfactory experience (s)
Support quality program processes and objectives; participates in local quality team as assigned
Oversee patient records to ensure the highest stands of confidentiality and security
Support all activities around the 340B Pharmacy Program
Work collaboratively with functional leaders to drive successful outcomes of key performance Indicators
Deliver monthly and quarterly presentations on clinic performance to Senior Leadership
Proactively maintain knowledge of state and federal regulations and guidelines
Perform other duties as assigned by Sr. Director of Operations
Work with agency partners to design and implement strategic marketing plans
Qualification
Required
Bachelor's Degree or at least five years of experience as a Medical Practice Manager, or equivalent combination of work experience and education
Valid Driver's License
Ability to work with minimal supervision
Ability to effectively communicate both written, verbally
Ability to give and receive information over the telephone
Ability to effectively utilize problem-solving and decision-making techniques
Ability to make effective judgments and decisions based on objective criteria
Strong work ethics
Demonstrated leadership abilities, including team building
Knowledge of EMR system
Excellent communication and interpersonal skills and a collaborative management style
Excellent Computer skills and proficiency in Microsoft Office (EXCEL, VISIO, Word, PowerPoint)
Excellent people skills, open to direction and commitment to get the job done
Ability to tactfully interact with diverse personalities
Promote teamwork, productivity, and delivery of high-quality care
High comfort working in a diverse, busy environment with changing priorities
Knowledge of HIV medical terminology, procedures, medications, and treatment practices
Frequent bending, stooping, and standing
Visual and auditory acuity
Frequent sitting and walking for extended periods of time
New Employee Orientation
Annual OSHA & HIPAA
Stericycle DOT Training
Must be able to pass a Level I background check (a Level II background may also be required)
Benefits
Competitive pay with a bonus plan
Premiere benefits package
Retirement plan with a generous company matching contribution
Company
CAN Community Health
CAN Community Health is a nonprofit organization that provides hope, encouragement and inspiration to people suffering from HIV.
Funding
Current Stage
Growth StageLeadership Team
Recent News
The Virginian-Pilot
2025-10-02
Business Wire
2025-07-01
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