Netflix · 11 hours ago
Operations Development Manager - Experiences
Los Angeles, CA
Full-time
Hybrid
Senior Level
$150K/yr - $300K/yr
7+ years expNetflix is one of the world's leading entertainment services, and they are seeking an Operations Development Manager to oversee the operational design and optimization of new experiences. This role involves balancing operational needs with strategic goals to ensure a world-class experience for fans.
Digital EntertainmentMedia and EntertainmentTVVideo Streaming
Responsibilities
Oversee operational design of new experiences from initial concepting through turnover, including capacity requirements, financial P&L inputs, theory of operations, etc
Model capacity v. throughput, identify bottlenecks, advocate for guest accessibility & safety, provide expert knowledge of efficient layouts and flow for attraction/entertainment experience, F&B, retail, and back of house
Optimize operations within new experiences, maximizing efficiency using best practices across the industry. Seek and try new approaches as needed in order to keep our experiences fresh and relevant
Be a champion for both an optimal guest experience and efficient operations; facilitate dialogue and decision-making that effectively balances multiple priorities and inputs with the broader strategic intent of the projects
Ensure creative and operational excellence by working with vendors and cross-functional contributors
Partner with finance & strategy partners to ensure financial viability of projects, modeling operational costs and risks in P&L
Develop Standard Operating Procedures and Operational Guidelines for new experiences
Liaise with third-party operating vendors and partners (Food & Beverage, Retail, Ticketing, etc)
Establish regular meetings with key stakeholders to update on progress and solicit feedback
Qualification
Required
Demonstrated 7+ years of operations leadership/managerial experience in the location based experience or touring entertainment industry
Hands-on operational expertise across multiple lines of business including Attractions, Food & Beverage, Retail, Entertainment, Ticketing, and Guest Services
Proven ability to direct and lead projects. Demonstrates ways to translate project plans into reality by adjusting, multitasking, and re-prioritizing on a continuous basis
Exceptional influencing skills with an ability to integrate diverse points of view to desired resolution
Proven leader who enables the overarching strategy and drives results through creative sensibilities, strong business acumen and strategic thinking
Demonstrated ability to build and foster relationships with cross functional partners and lead in a collaborative style - holds self and others accountable
Strong financial acumen and experience with financial modeling and OPEX cost knowledge
Strong desire and ability to think outside the box and innovate
Ability to multitask and prioritize in a fast-paced environment
Excellent communication skills, both verbal and digital
Excellent organizational skills using digital tools and Google suite
Ability to drive positive operational results (i.e. budget, revenue, labor, costs, etc.)
Benefits
Health Plans
Mental Health support
A 401(k) Retirement Plan with employer match
Stock Option Program
Disability Programs
Health Savings and Flexible Spending Accounts
Family-forming benefits
Life and Serious Injury Benefits
Paid leave of absence programs
Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off.
Full-time salaried employees are immediately entitled to flexible time off.
Company
Netflix
Netflix is an online streaming platform that enables users to watch TV shows and movies.
10001+ employees
H1B Sponsorship
Netflix has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (310)
2024 (309)
2023 (191)
2022 (261)
2021 (268)
2020 (225)
Funding
Current Stage
Public CompanyTotal Funding
$63.91BKey Investors
Wells FargoTCVGroupe Arnault
2025-12-05Post Ipo Debt· $59B
2024-08-01Post Ipo Debt· $1.8B
2018-05-05Post Ipo Debt· $2.67M
Leadership Team
Gregory Peters
Co-CEO
Ted Sarandos
Co-CEO
Recent News
2026-01-13
2026-01-13
2026-01-13
Company data provided by crunchbase