Automattic · 1 day ago
Senior Product Manager, Payments
United States
Full-time
Remote
Senior Level
$170K/yr - $240K/yr
7+ years expAutomattic is a distributed company known for products like WordPress.com and WooCommerce, and they are seeking a Senior Product Manager for their Payments team. The role involves taking ownership of product direction, improving user experiences, and collaborating with various teams to enhance payment integrations and reliability.
Computer Software
Responsibilities
Own product direction and execution for a key part of the payments product area, with clear goals, priorities, and measurable outcomes
Improve merchant and shopper experiences across onboarding, checkout, refunds and disputes, payouts, reporting, and overall reliability
Raise the quality bar by reducing failures and friction, lowering support volume, and improving product ratings and merchant trust
Use data, support signals, and merchant feedback to decide what to work on next, define success measures, and make tradeoffs explicit
Work closely with priority payments partners (including Stripe and PayPal) to improve integrations, ship changes, manage dependencies, and resolve issues
Keep stakeholders aligned through clear, direct writing and communication about progress, risks, and decisions
Qualification
Required
7+ years in product roles, with senior IC experience owning complex problem spaces and influencing cross-functional teams through clarity of communication and precision of execution
4+ years in payments or fintech, ideally on products operating at scale
Strong product judgment. You can make good calls in messy situations and don't need perfect information to move forward
Comfort working on critical, high-trust systems where reliability matters and small changes can have outsized impact
Ability to work deeply with engineers and designers on complex problems, including technical constraints and tradeoffs
Strong analytical habits and a practical approach to metrics, dashboards, and instrumentation
Clear written and verbal communication in a distributed, async environment
Preferred
Familiarity with WooCommerce, WordPress, or open-source ecosystems is a plus
Experience with large or global launches is a plus
Benefits
Competitive base salary
Open vacation policy
Company
Automattic
Automattic is a global tech company that offers WordPress, WooCommerce, and other web solutions.
1001-5000 employees
H1B Sponsorship
Automattic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (2)
2023 (3)
2022 (6)
2021 (6)
2020 (11)
Funding
Current Stage
Late StageTotal Funding
$985.9MKey Investors
Salesforce VenturesInsight PartnersTiger Global Management
2021-02-17Series E· $288M
2020-05-15Secondary Market
2019-12-11Series Unknown· $80.6M
Leadership Team
Matt Mullenweg
CEO
Jon Burke
Vice-President / Business Lead
Recent News
2025-12-04
Search Engine Journal
2025-11-10
Company data provided by crunchbase