Baesman Group ยท 5 days ago
Account Coordinator (Client Services)
Columbus, OH
Full-time
Onsite
New Grad, Entry LevelBaesman Group is a nationally recognized marketing services provider seeking an Account Coordinator to support Account Managers and Directors. The role focuses on ensuring order accuracy, timely communication, and efficient workflow to enhance client support and project execution.
AdvertisingBig DataMarketing
Responsibilities
Ensure accuracy and consistency in client data, order entry, and project details to support successful project execution
Assist in gathering and verifying information for estimate requests and job orders to ensure alignment with client specifications
Monitor key client deadlines and communicate any updates or concerns to the appropriate team members in a timely manner
Review art and data proofs for accuracy, ensuring they reflect the client's job specifications before routing for approval
Collaborate with internal teams to help identify potential issues early and support the delivery of high-quality, error-free work
Coordinate with internal teams to track project status, confirm timelines, and relay updates as needed
Support communication between the production and client teams by monitoring job status, sharing schedule updates with Account Managers or Account Directors, and helping ensure key deadlines and delivery dates are on track
Assist in managing communication and follow-up on routine client requests, job changes, and production needs
Share clear and timely updates with your team to help keep communication flowing between clients, production, and Account Directors
Respond promptly to client-related tasks and requests as they come in
Attend client meetings when asked and be prepared to take notes or assist as needed
Contribute to process improvements that increase efficiency, accuracy, and team collaboration across client and production operations
Speak up with ideas or suggestions if you see a way to improve the final product or client experience
Adhere to Administrative Policies and Company Handbook
Maintain a thorough understanding of Baesman Group's employee handbook, policies, procedures and compliance with administrative policies
Promote the Baesman values: Can-do Attitude, We Before Me, Go the Extra Mile, Embrace Growth and Change, Do the Right Thing
Complete Other Duties As Assigned
Support continuous improvement initiatives to optimize processes
Perform other tasks as assigned by management
Participate in assigned training and skill development programs
Qualification
Required
Excellent communication skills, both written and verbal, with impeccable attention to detail
Must be able to interact professionally and positively with all levels of employees and clients
Must possess a high degree of energy, sense of urgency, and customer service oriented as well as strong organizational skills
Strong experience working with Microsoft products, such as excel, word, and outlook
Detail-oriented, strong organizational skills
Preferred
Bachelor's degree preferred
Knowledge of print industry a plus
Benefits
Medical Insurance- Choose between 3 medical plan options. We also offer dental and vision coverage, in addition to pre-tax flexible spending plans.
Profit-Sharing- Share in Baesman's success. We also offer a 50% matching 401(k) program for up to 6% of your pay.
Paid Time Off- IT's important that you take time to recharge. That's why we offer PTO, holiday breaks, and employee assistance programs.
Life and disability Insurance- We have you covered: Baesman pays 100% of the premium for life and disability.
On-site workout facility, wellness initiatives, and more.
Company
Baesman Group
Baesman Group creates personalized marketing strategies to transform direct-to-consumer campaigns from One to Many to One to One through customer insights, marketing strategy, custom technology solutions, and personalized multichannel execution.
Founded in 1952
51-200 employees
Funding
Current Stage
Growth StageRecent News
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