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ASSYST · 20 hours ago

MS Dynamics CRM Technical Lead

Towson, MD

Full-time

Hybrid

Senior Level

7+ years exp

ASSYST is seeking a highly experienced MS Dynamics CRM Technical Lead to support our customer project in Towson, MD. The role involves leading the technical development, implementation, and maintenance of the Microsoft Dynamics CRM tool, along with training employees and ensuring the solution meets business requirements.

Big DataEnterprise Resource Planning (ERP)

Culture & Values

H1B Sponsor Likely

Responsibilities

Serves as a subject matter expert (SME) responsible for the overall design, architecture, and implementation of the Customer Relationship Management Tools (CRMs) in Microsoft Dynamics, as well as their integration with other systems

Defines the logical, technical, and physical architecture for the Microsoft Dynamics CRM solution

Develops a ready Customer Relationship Management solution in Microsoft Dynamics, prioritizing the Department of Economic and Workforce Development

Directs the day-to-day administration, support, maintenance and monitoring of the Microsoft Dynamics CRM solution, including customizations and configurations

Develops and implements, and trains others to develop in Microsoft Dynamics

Helps gather and document requirements from non-technical business users

Uses technical expertise to translate business requirements into effective system requirements and functional design documents

Collaborates with business analysts, project managers, and other technical staff to understand business requirements and translate them into technical solutions

Assist with any data migration tasks, to and from the Microsoft Dynamics CRM solution

Prototypes and demos recommended solutions for users

Integrates Microsoft Dynamics CRM with third-party applications, databases and external systems, where necessary

Provide ongoing technical support and training for end-users

Perform regular quality assurance and testing to ensure the solution meets the needs of the end-user

Assist with the project planning, scheduling and deployment of the new CRM features

Qualification

Microsoft Dynamics 365 CRMCRM DevelopmentC#SQLJavascript.NETData MigrationDynamics 365 APIsTechnical ExpertiseTrainingQuality AssuranceCollaboration

Required

7 years of experience in IT industry

3 years of experience as a technical expert in an IT organization

3 years of experience developing in Microsoft Dynamics

Proficiency in Microsoft Dynamics 365 CRM Development and customization

Experience with Javascript, C#, .NET, and Web Services

Knowledge of Dynamics 365 APIs and SDKs

Understanding of Customer Relationship Management solutions

Experience with SQL, database management and data migration techniques

Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or other related discipline

Preferred

Master's Degree in Computer Science, Information Systems, or other related field or equivalent work experience

Experience building a CRM solution in Microsoft Dynamics from design through development (Full Life Cycle)

Strong understanding of CRM data modeling, workflows and user interface customization

Familiarity with Microsoft Power Platform (Power BI, Power Automate, Power Apps)

Familiarity with Microsoft SharePoint

Company

ASSYST

ASSYST is a global CMMI level 3 information technology solutions provider.

Founded in 1993

Sterling, Virginia, USA

51-200 employees

http://www.assyst.net/

H1B Sponsorship

ASSYST has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2024 (2)