DCOMM ยท 1 day ago
Field Service Supervisor
Erie, PA
Full-time
Onsite
Entry, Mid Level
2+ years expDCOMM is connecting communities and powering progress through reliable broadband and communications infrastructure. They are seeking a Field Service Supervisor to lead and mentor local technicians, improve field performance, and drive customer satisfaction.
ConstructionCustomer ServiceTelecommunicationsWarehousing
Responsibilities
Lead, train, and mentor field technicians to ensure quality and safety standards are met
Troubleshoot and repair service issues with professionalism and minimal supervision
Support field operations and office staff to ensure efficient workflow and documentation
Communicate clearly with customers, delivering exceptional service and building trust
Ensure vehicles, tools, and equipment are maintained and ready for daily operations
Help identify and implement process improvements to increase team productivity
Promote teamwork, accountability, and a positive culture across the field team
Qualification
Required
2+ years of experience in the cable or broadband industry
Strong technical skills and the ability to lead and motivate others
High school diploma (or equivalent) required
Valid driver's license and clean driving record
Physical ability to work at heights, lift heavy equipment, and work in various weather conditions
Strong communication skills, attention to detail, and commitment to safety
Benefits
Health insurance & paid time off
Company vehicle provided (with maintenance and fuel)
Flexible scheduling and opportunities for advancement
Company
DCOMM
DCOMM provides cable installation and network monitoring services.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase