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Baptist Memorial Health Care · 1 day ago

Manager-Risk Management

Memphis, TN

Full-time

Onsite

Mid Level

3+ years exp

Baptist Memorial Health Care is seeking a Manager of Risk Management to oversee the loss prevention and patient safety programs. The role involves coordinating investigations of claims and lawsuits, reviewing occurrence reports, and representing risk management on relevant committees.

GovernmentHealth CareHospitalMedicalNon ProfitNursing and Residential CareRehabilitationWellness

Responsibilities

Participates in the loss prevention program and patient safety initiatives of the designated entity and its facilities on the Campus. Coordinates the investigation of potential and actual claims and lawsuits in the entity through gathering evidence, conducting interviews and reviewing relevant medical record documentation and participating in the root cause analysis process

Reviews unusual occurrence reports, investigates further if indicated, and recommends corrective action in consultation with the Director of Risk Management; evaluates effectiveness of corrective action and recommends additional action if necessary

Trends incidents, occurrences, claims and lawsuits within the facility; recommends corrective action in consultation with the Director of Risk Management; evaluates effectiveness of corrective action and recommends additional action if necessary

Identifies existing risk exposures in the facility; recommends methods of controlling these in consultation with the Director of Risk Management; evaluates effectiveness of action and recommends additional action if necessary

Represents risk management and the concepts of patient safety on relevant committees of the organization and provides the necessary leadership, reports and/or guidance on management and operational issues

Coordinates the response to discovery devices in lawsuits against the entity as indicated and/or requested

Participates in professional activities, associations and certifications related to risk management and patient safety

Completes assigned goals

Qualification

Healthcare Risk ManagementPatient SafetyQuality ManagementClinical ExperienceManagement ExperienceCommunication SkillsOrganizational SkillsProblem-Solving AbilitiesInterpersonal Skills

Required

Three (3) to Five (5) years of clinical and/or management experience

Current licensure/registration in relevant area of education and/or profession (i.e. RN, RHIA, etc)

Skill and proficiency in applying highly technical principles, concepts and techniques which are central to the risk management profession

Knowledge of licensure and accrediting requirements

Ability to communicate and work effectively with medical staff, department heads and administration

Assertive, objective, tactful and courteous in all dealings with professional staff, patients and guests

Excellent organizational skills and problem-solving abilities

Preferred

Risk Management/Patient Safety or Quality Management experience preferred

Certification in Healthcare Risk Management (CPHRM-Certified Professional in Healthcare Risk Management), Quality Management (CPHQ-Certified Professional in Healthcare Quality) and/or Patient Safety (CPPS-Certified Professional in Patient Safety) a plus