Repair Station Administrator jobs in United States
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RECARO Aircraft Seating · 21 hours ago

Repair Station Administrator

RECARO Aircraft Seating is seeking a Repair Station Administrator to provide excellent customer service and support daily activities associated with repair station administration. The role involves responding to customer inquiries, coordinating with internal departments, maintaining logs, and managing invoicing and shipment documentation.

AutomotiveManufacturingTransportation

Responsibilities

Respond to customer emails and phone calls in a timely manner and provide the requested information with accuracy and diligence
Communicate internally with various department and coordinate the necessary actions to achieve the daily production targets
Provide on time feedback to customers and internal Management Team by emails, phone calls or in person
Maintain the Receiving Data Log in a daily bases, Populate Invoicing Log and update the respective information into the system
Create SAP orders, Follow up with vendors and internal departments for order status, release orders as they appears available
Provide Quotes and Invoicing documentation to customers and inform the Accounting Department of any outstanding payments for the proper handling
Prioritize and schedule repairs by RO#
Create claim forms for the repairs to be send offsite. Follow up consequently
Be able to set up shipments to customers and contractors
Archive documentation and maintain a database of it (hard and soft copy)

Qualification

Customer serviceSAPClerical experienceOrganizedInterpersonal skillsDetail-oriented

Required

High school diploma or GED equivalent required
Two or more years of customer service or clerical experience
Demonstrated leadership and interpersonal skills due to constant communication with customers and internal personnel at all levels
Be able to interpret technical data and instructions
Must be able to communicate effectively with different Departments and coordinate the necessary tasks with the respective personnel
Must be detailed oriented and organized in daily bases
Must provide feedback and work closely with the supervisors and management team and assist in team meetings

Company

RECARO Aircraft Seating

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RECARO Aircraft Seating is an active supplier of premium aircraft seats for the leading airlines around the world

Funding

Current Stage
Late Stage

Leadership Team

D
Debra Morgan
Chief Quality Inspector/Customer Service Quality Supervisor
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Mark Hiller
Shareholder
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Company data provided by crunchbase