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Comfort Keepers · 6 days ago

Business Development Specialist

Niceville, FL

Full-time

Onsite

New Grad, Entry Level

$18.50/hr - $22.50/hr

Comfort Keepers is a company focused on providing high-quality care services. They are seeking a Business Development Specialist to drive new client growth through strong client relations, referral outreach, and effective care plans.

CouponsElder CareHealth CareHome Health CareLifestyleService Industry

Responsibilities

Manage new client inquiries, by educating, presenting, and conducting in-home assessments and Plan of Care analysis

Explaining the Home Care process, benefits & service team roles; initiating the care plan; providing educational information related to care needs; documenting patient conditions, required procedures and continuing care requirements

Working with Schedule Coordinator and team members to review and evaluate the optimal staff assignment to ensure the best outcome of care and implementing team recommendations

Establishing accurate and detailed care plan information within client account, ensuring proper account of all personal, billing and care detail are in correct order. Maintain patient care database by entering new information as it becomes available

Ensuring optimal, continuous quality control by utilizing on-site reviews to monitor delivery of care through 90-day quality assessments and care plan re-evaluations. Managing weekly reports with results of on-site visits. Intervening to overcome deviations in the expected plan of care. Reporting any personnel and care performance issues to the Manager

Participating in weekly staff meetings; coordinating information and care requirements with other team members; resolving issues that could affect best in care outcomes for existing clients. Collaborating and implementing team recommendations

Complies with AHCA, HIPAA and legal requirements by fostering practices that adhere to the philosophy, goals, and standards of care; requiring adherence to company policies and other governing regulations

Protects self, co-workers, and patients by following policies and procedures to prevent the spread of bloodborne and/or airborne diseases

Maintains quality service by establishing and enforcing organization standards to management & service staff

Maintains professional and technical knowledge by attending educational industry workshops as needed

Representing the agency & establishing professional networks by attending industry events, peer group meetings and weekly contacts

Outreach to potential referring providers and practitioners