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Moonbug Entertainment · 13 hours ago

Social Community Manager (6 Month Contract)

Los Angeles, CA

Contract

Onsite

Entry, Mid Level

$8,500/mo - $8,500/mo

2+ years exp

Moonbug Entertainment is an award-winning global entertainment company inspiring kids everywhere to laugh, learn and grow. The Social Community Manager role focuses on building and engaging a community of US parents and caregivers through social media interactions, trend identification, and collaboration with marketing teams.

ChildrenDigital EntertainmentMedia and Entertainment

Responsibilities

Own and refine the branded tone of voice ensuring it's engaging with US parent audiences

Monitor and respond to comments and messages on our brand handles across TikTok, Instagram, and Facebook in brand tone of voice

Initiate conversations and foster discussions to build relationships with community members, including managing and monitoring Facebook Groups

Organize and manage online events and activities to increase engagement

Address audience inquiries and resolve issues in a timely professional manner, and help build brand trust & loyalty

Other duties as assigned

Identify and engage with target brands, talent, influencers and thought leaders on social

Surprise and delight super fans and influencers on social and by sending gifts

Build and maintain relationships off handle with target audiences of parent, influencer, and talent accounts

Promote a positive and inclusive community environment

Identify trends and insights to inform social content and engagement strategies

Stay up-to-date with the latest social media trends and best practices

Coordinate with marketing, PR, and other relevant teams to ensure a consistent brand message

Act as the team's ear to the ground, getting in the weeds to help the broader team best understand our communities and their attitudes toward the brands

Connect with influencers, community leaders, and ambassadors to identify collaboration opportunities and best drive growth across different platforms

Use communities to obtain feedback and craft social stories for the broader business units at Moonbug

Collect UGC and manage a content database used by the Social Media Manager

Build and grow a community of US parents and caregivers through engagement & interaction

Foster the community to help it grow and thrive across multiple brands

Help make the community feel part of the brand to deliver brand loyalty

Work collaboratively with the social media and brand team to create the best in the class community management

Qualification

Social media managementCommunity engagementBrand messagingContent strategyTrend analysisOrganizational skillsCommunication skillsTeam collaborationPositive attitude