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Capstone · 1 day ago

Senior Associate, IT

Washington, DC

Full-time

Onsite

Senior Level

Capstone is seeking a Senior Associate in IT to manage both software and hardware issues while collaborating with outsourced IT resources. The role involves auditing current systems, managing vendor relationships, and ensuring staff have the necessary technology and training to function effectively.

AdviceProfessional Services

Work & Life Balance

H1B Sponsor Likely

Responsibilities

Audit current systems and identify critical gaps in technology & propose cost-effective and scalable solutions

Escalate and manage IT issues with our external vendor, ensure all staff has the appropriate hardware and software for their function

Manage vendor management and Written Information Security Program

Train staff on appropriate cyber security issues, policies and procedures

Manage external software vendors and contracts. Ensure new staff are appropriately trained to use correct software

Work internally to support software cohesion including Salesforce, Workday, Zoom, Microsoft Products

Own SharePoint governance and administration, including site design, permissions, document management standards, version control, and lifecycle management; ensure SharePoint is organized, secure, actively maintained, and used as the firm’s system of record where appropriate

Internally manage IT projects (office expansions, hardware replacement/upgrades, etc.)

Work with various offices to help support IT functionality and ensure consistency in IT suite

Make recommendations to firm leadership on enhancements or changes to align with best practices in the industry

Manage all Conference room updates (software and hardware)

Check all conference room tech daily to ensure it is fully operational

Troubleshoot hardware issues for all team members in the DC office

Troubleshoot software issues for the Leadership Team

Manage internet/firewall issues in the DC office, work with external IT to manage and mitigate issues with additional office space

Manage all software

Escalate issues to Miles IT when appropriate

Manage user permissions and access rights in compliance with security policies

Assist with onboarding and offboarding processes, including equipment setup and data security procedures

Create and Manage distribution lists

Create and manage all physical IT inventory and software licensing

Qualification

Microsoft 365 AdministrationWindows 11Vendor managementCyber security trainingSharePoint governanceSalesforceWorkdayZoomLogMeInBloomberg Terminal

Required