L&M Fleet Supply · 2 weeks ago
Shop Service Writer - Ashland Store
Ashland, WI, US
Full-time
Onsite
New Grad, Entry Level
$15/hr - $18/hrL&M Fleet Supply is seeking a Shop Service Writer to enhance customer communication and service at their Ashland Store. The role involves liaising between customers and shop technicians while managing service and repair activities.
Consumer GoodsE-CommerceSporting Goods
Responsibilities
Providing a high level of customer service at L&M Supplys repair shop/parts counter
Scheduling and tracking the service and repair activities of the tire & lube/small engine repair shop
Acting as a liaison between the shop technician and the customer
Ordering parts
Assisting customers with special orders
Providing sales assistance
POS functions
Maintaining the overall coordination of shop operations within the store
Qualification
Required
Ability to communicate with customers
Ability to understand customer needs
Ability to identify the right products/services
Ability to act as a liaison between shop technicians & customers
Ability to schedule and track service and repair activities
Ability to order parts
Ability to assist customers with special orders
Ability to provide sales assistance
Ability to perform POS functions
Ability to maintain overall coordination of shop operations
Customer-Focus
Ensures Accountability
Collaborative
Honesty/Integrity
Decision-Quality/Decision-Making Abilities
Reliability
Preferred
Previous experience and/or knowledge in automotive and/or small engine service & customer service
Benefits
Health & Dental Insurance Packages
401(k) plan, with a generous employer match of 10%
Life & Disability Insurance
Paid Time Off - the longer you're with us, the more you get!
10% Employee Discount
Wellness Program
Company
L&M Fleet Supply
L&M Fleet Supply is an online marketplace for sporting goods, home improvement, and hardware.
Founded in 1959
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Shawn Matteson
Chief Merchandise Officer
Recent News
Duluth News Tribune
2025-02-08
Company data provided by crunchbase