Vensure Employer Solutions · 1 week ago
Account Services / Production - Miami, FL
Miami, FL
Full-time
Onsite
Entry Level
1+ years expVensure Employer Solutions is seeking an experienced Account Services Representative to join their growing team. This role serves as the primary point of contact for customers and supports internal production teams, focusing on delivering excellent customer service and ensuring timely production and delivery of products.
Customer ServiceFinancial ServicesHuman ResourcesRisk Management
Responsibilities
Communicate daily with customers, account executives, and production staff regarding project status, changes, timelines, and any additional information required
Accurately gather and confirm all job requirements from customers prior to production
Enter detailed job instructions into manufacturing systems and verify that jobs are properly queued within the production schedule
Coordinate with vendors, production staff, and customers to ensure proper production and timely delivery of products
Identify and resolve customer job issues by working with appropriate departments and recommending solutions to ensure high-quality production and customer satisfaction
Track and tally final production runs and completed work to assemble accurate paperwork for billing purposes
Participate in daily production meetings and other business activities aimed at improving overall business performance
Maintain customer records by updating account and job-related information
Perform additional duties as assigned by the Account Services Manager and/or Sales personnel
Coordinate with production, warehouse, shipping departments, and common carriers to expedite or track customer shipments
Qualification
Required
1-3 years of experience in Customer Service
Experience using Microsoft Office suite of products
Excellent written and verbal communication skills
Strong interpersonal and organizational skills
Preferred
Experience in commercial printing a plus
Company
Vensure Employer Solutions
Vensure Employer Solutions is a privately owned professional employer organization (PEO) headquartered in Chandler, Arizona, with offices in Sarasota, Florida, and Duluth, Georgia.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$2.2BKey Investors
Stone Point Capital
2024-10-14Debt Financing· $2.2B
2022-09-06Acquired
Leadership Team
A
Alex Campos
CEO
Pat Cleary
Chief Growth Officer
Recent News
Sports Business Journal
2025-10-24
bloomberglaw.com
2025-09-12
Company data provided by crunchbase