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United Way · 10 hours ago

Financial Empowerment Program Manager

Wichita, KS

Full-time

Onsite

Entry, Mid Level

1+ years exp

United Way is focused on creating social change and healthier communities, and they are seeking a Financial Empowerment Program Manager. This role will guide community members towards financial stability through education, coaching, and collaboration with local agencies and coalitions.

EducationHealth CareNon Profit

Responsibilities

Provide financial empowerment services to area agencies and community members

Deliver financial education materials to the community through group sessions, individual counselling/coaching, and community events

Maintain a safe and secure environment for community members while they are being served

Coordination and facilitation of the Bank On ICT Coalition, including building and maintaining relationships with community partners and Coalition members; planning and hosting Coalition meetings, outreach events, and other activities; and facilitating and supporting programmatic collaborations

Assist in gathering and reporting on relevant data to support grant reporting and strategic outcomes that align with the Financial Security Impact Area

Assist in the planning and execution of events with area agencies and the community to provide financial education, resource navigation, and one-on-one financial coaching/counseling

Assist with issue-based collaborations within the Financial Security Impact Area

Convene a committee of area financial educators, counselors, coaches, and mentors as part of the Bank On ICT Coalition

Attend and participate in activities with the Volunteer Income Tax Assistance (VITA) Program

Qualification

Personal finance knowledgeFinancial coachingCommunity engagementMS Office proficiencyCustomer serviceTeam-building skillsDiversity appreciationInterpersonal skillsWritten communicationCritical thinkingProject managementConfidentialityAdaptabilityCreative problem-solving

Required

Associates degree or 2 years relevant work experience in personal finance, banking, customer service, social services, or mental health care

Proficiency using computers, including MS Office, the Internet, and databases

Strong written and oral communication skills

Strong relationship and team-building skills

Proven critical thinking skills

Able to manage multiple projects simultaneously

Capable of working effectively with limited supervision

Able to maintain confidentiality regarding sensitive information

Naturally curious and self-motivated in a never-ending pursuit of continuous improvement

Ability to interact in a positive way with individuals and groups

Must be flexible and multitask oriented; can adapt to changing priorities

Can work independently and responsibly while managing numerous projects simultaneously

Dependable and reliable to meet deadlines; remains calm under pressure

Lead by personal example; your word is your bond

Possess excellent judgment and creative problem-solving skills

Helps create a work environment that embraces and appreciates diversity

Mission-Focused: The United Way Professional's top priority is to create real social change that leads to better lives and healthier communities

Relationship-Oriented: The United Way Professional understands that people come before process and is astute in cultivating and managing relationships toward a common goal

Collaborator: The United Way Professional understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement

Results-Driven: The United Way Professional is dedicated to shared and measurable goals for the common good including creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact

Brand Steward: The United Way Professional is a steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network