Crosspoint Power & Refrigeration ยท 10 hours ago
Product & Dealer Development Engineer
Indianapolis, IN
Full-time
Hybrid
Mid, Senior LevelCrosspoint Power & Refrigeration is seeking a versatile, highly driven Product & Dealer Development Engineer to lead the technical development of new engines and support their dealership network. The role involves bridging engineering, field support, and commercial channel development to ensure successful product launches and dealer training.
AutomotiveIndustrialTransportation
Responsibilities
Lead the design and development of new engines and applications, from concept through production release
Create CAD models, engineering drawings, BOMs, and specifications; manage design changes
Plan and execute test protocols, including performance testing, durability testing, emissions testing, and validation of integrated applications
Conduct FEA analysis, performance simulations, and root-cause investigations using structured problem-solving tools (FMEA, 5-Why, 8D, DMAIC)
Partner with manufacturing, supply chain, and quality teams to ensure DFM/DFA, APQP/PPAP compliance, and smooth production launch
Prepare required technical documentation to support emissions certification, safety compliance, and regulatory approvals
Serve as the primary technical and commercial liaison for assigned dealers
Provide comprehensive training on new engines, applications, service procedures, diagnostics, and tools
Conduct dealer capability assessments and implement improvement plans covering sales, service, parts, and compliance
Ensure dealer adherence to standards related to branding, warranty processes, safety, and reporting
Support dealers with complex technical cases, customer escalations, and on-site engine/application issues
Develop annual dealer growth plans, assist with pipeline development, and identify opportunities to expand market coverage
Ensure both engineering and dealer operations meet regulatory and internal compliance requirements
Develop and maintain product documentation, technical bulletins, service procedures, and training materials
Gather dealer and customer feedback to inform engineering improvements, reliability growth efforts, and product roadmap planning
Drive continuous improvement initiatives across both product performance and dealer capability
Qualification
Required
Bachelor's degree in engineering, engineering technology, or equivalent related working experience
CAD proficiency (SolidWorks/Creo/Fusion)
Knowledge of ICE systems, powertrain fundamentals, combustion, cooling, lubrication, and emissions controls
Data acquisition and instrumentation experience
Proficiency with engineering tools such as FEA, CFD, DOE, FMEA, Root Cause Analysis
Strong communication and training/facilitation ability
Problem-solver who enjoys both hands-on technical work and field/customer interaction
Comfortable balancing engineering rigor with business and customer needs
Able to work independently, manage multiple priorities, and operate cross functionally
Preferred
Advanced degree or certifications (Six Sigma, ASE, OEM training) a plus
Familiarity with CRM tools and dealer management workflows is a plus
Benefits
Complete benefits
Company
Crosspoint Power & Refrigeration
Headquartered in Indianapolis, Ind., Crosspoint Power & Refrigeration is a distributor of Carrier Transicold, Yanmar, Ford Industrial and ComfortPro products and services.
Founded in 1992Indianapolis, Indiana, USA
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Joel Shaw
Chief Financial Officer
Company data provided by crunchbase