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Prince George's Community College · 1 day ago

Manager, Network Services

Largo, MD

Full-time

Onsite

Mid, Senior Level

$78K/yr - $112K/yr

4+ years exp

Prince George's Community College is seeking a Manager for Network Services. This role is responsible for leading the design, implementation, and maintenance of the college’s network and server infrastructure, ensuring secure and reliable IT services that support educational and administrative functions.

E-LearningEducationHigher Education

Responsibilities

Supervise, mentor, and evaluate the performance of network and systems administration staff

Foster a collaborative and high-performing team environment

Delegate tasks effectively and provide opportunities for professional development

Manage team resources and budgets effectively

Contribute to the development of IT policies and procedures

Oversee the design, implementation, and maintenance of the campus network, including LAN / WAN connectivity, firewalls, routers, switches, and other network devices

Ensure network security and integrity through the implementation of appropriate security measures

Monitor network performance and proactively identify and resolve potential issues

Plan for network capacity and scalability to meet future needs

Manage the server infrastructure, including physical and virtual servers, operating systems, and applications

Ensure the availability, performance, and security of critical systems, including ERP , Active Directory, SSO , and other business applications

Oversee server backups and disaster recovery procedures

Manage and maintain cloud environments in AWS and Azure

Administer and maintain cloud-based services and infrastructure in AWS and Azure

Ensure the security and compliance of cloud environments

Optimize cloud resource utilization and costs

Collaborate with other IT teams to integrate cloud services with on-premises infrastructure

Implement and enforce security policies and procedures in collaboration with the information security team to protect network and server infrastructure from cyber threats

Ensure compliance with relevant regulations and industry best practices

Conduct regular security assessments and vulnerability scans

Respond to security incidents and breaches effectively

Manage and assist with IT projects related to network and server infrastructure upgrades, implementations, and expansions

Develop project plans, budgets, and timelines

Track project progress and ensure timely completion

Manage relationships with vendors for hardware, software, and support services

Negotiate contracts and ensure service level agreements are met

Collaborate with the Director of Network Infrastructure and Administration to develop and manage the budget for network and server infrastructure

Forecast future needs and prioritize investments

Qualification

Network administrationServer administrationCloud platforms AWSCloud platforms AzureSecurity best practicesVendor managementLeadership skillsProject managementCommunication skillsProblem-solving skillsTeam collaboration

Required

Associate's degree (or higher) in computer science, information technology, or a related field required. (Certified Information Systems Security Professional (CISSP) or Cisco Certified Internetwork Expert (CCIE) certification may be substituted in lieu of a degree)

For applicants with an Associate's degree: Minimum of 7 years of experience with network and server administration, networking protocols, technologies, and security best practices, Windows Server and Linux server operating systems and virtualization technologies required

For applicants with a Bachelor's degree (or higher) or a certification: Minimum of 4 years of experience with network and server administration, networking protocols, technologies and security best practices, Windows Server and Linux server operating systems, and virtualization technologies required

4 years of experience in a technology management or supervisory role that has overseen or led network engineers or systems administrators required

Deep understanding of networking protocols, technologies, and security best practices

Extensive experience with server operating systems (Windows Server, Linux) and virtualization technologies

Hands-on experience with cloud platforms (AWS and Azure)

Strong knowledge of Active Directory, SSO, and ERP systems

Excellent leadership, communication, and interpersonal skills

Proven ability to manage multiple projects and priorities simultaneously

Strong problem-solving and analytical skills

Ability to meet deadlines

Ability to work effectively with others in a team environment

Ability to adhere to company confidentiality and security requirements

Must be able to lift, carry, and move equipment and materials weighing up to 50 pounds, including servers, switches, and other network hardware

Ability to perform work in confined spaces, wiring closets, and under desks as needed for equipment installation and maintenance

Must be able to climb ladders and work at heights to access cabling and network infrastructure

Prolonged periods of sitting, standing, and working at a computer workstation

Dexterity to operate tools and equipment, including hand tools, cable testers, and diagnostic devices

Visual acuity and hearing sufficient to diagnose and troubleshoot technical issues related to networking and server infrastructure

Must be available to respond to emergency calls and critical network outages on an on-call basis, including evenings, weekends, and holidays as needed

Availability to perform system upgrades, maintenance, and project work during non-business hours (early mornings, evenings, or weekends) to minimize disruption to college operations

May be required to work extended hours during system rollouts, outages, or high-priority initiatives

Ability to communicate effectively in spoken and written standard English

As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work

A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview