Be Marketable · 3 days ago
Customer Success Specialist
Oak Brook, IL
Full-time
Onsite
Entry Level
1+ years expBe Marketable is committed to building strong client relationships and delivering exceptional customer experiences. They are seeking a Customer Success Specialist to serve as a vital bridge between customers and potential leads, ensuring satisfaction and creating brand loyalty.
Brand MarketingConsultingMarketing
Responsibilities
Track and document all customer interactions to streamline communication and support across departments
Proactively engage with customers and leads to enhance satisfaction and drive brand loyalty
Investigate and resolve client concerns using collaborative strategies and team resources
Participate in ongoing training to strengthen skills and stay current with industry trends
Foster strong, trust-based relationships that support long-term client retention
Qualification
Preferred
Bachelor's degree preferred, or 1–3 years of experience in a customer service or client-facing role
Excellent communication skills, both written and verbal
Strong problem-solving ability and a passion for customer success
Demonstrated ability to meet or exceed performance goals
Full-time availability and a growth-oriented mindset
Company
Be Marketable
Be Marketable offers marketing and business consulting services, focusing on digital marketing, brand development, and strategic consulting.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase