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Xylem Tree Experts · 1 day ago

National Training Coordinator - Nashville, TN

Nashville, TN

Full-time

Hybrid

Senior Level

5+ years exp

Xylem Tree Experts is seeking a National Training Coordinator responsible for the design, delivery, and oversight of national arborist training programs. The role involves coordinating training across regions, overseeing trainers, and leading training initiatives in arboriculture.

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Responsibilities

Coordinate and deliver hands-on skills training across all operating regions with no fixed territory

Oversee regional trainers to ensure skill quality and consistency

Support the development of Qualified Trainers (QTs) to expand in-house training capabilities

Lead training initiatives in core arboricultural categories including: - Chainsaw use & tree felling - Climbing & rigging - Aerial lift / bucket operations & electrical hazard awareness - Advanced arborist techniques and systems

Collaborate with Corporate Training Group to ensure training content is current and aligned with industry standards

Participate in onboarding new employees and coordinate required training programs

Represent XKIG at industry events, conferences, and training expos

Maintain regular communication with field teams and management to evaluate and improve training delivery

Use LMS platforms for accessing and assigning learning modules

Travel extensively by air and vehicle; navigate varied terrain and weather conditions while training onsite

Qualification

Arboricultural practicesAdult educationInstructional deliveryMicrosoft Office SuiteISA CertificationTeam coordinationBilingual in SpanishCommunication skillsConflict management

Required

Minimum 5 years of industry experience with proven field competence

Demonstrated expert-level knowledge of arboricultural practices, techniques, and safety standards

Exceptional communication and presentation skills; capable of adapting to diverse learning environments

Experience in adult education, instructional delivery, and skills assessment

Strong working knowledge of Microsoft Office Suite (Outlook, Word, PowerPoint, etc.)

Ability to read and reference written industry standards and materials (e.g., ANSI Z133, ISA Best Practices, TCIA, etc.)

Ability to travel 50% of the time, often via air, across multiple states and regions

Knowledge of reporting formats and data entry/tracking systems

Skill in being timely and dependable

Skill in completing or organizing documentation

Skill in data entry with attention to detail

Ability to communicate effectively on the telephone

Ability to listen and communicate verbally and in writing

Ability to work in a high pace environment with a high energy level

Ability to multi-task and prioritize

Ability to demonstrate emotional control in stressful situations

Conflict management, team coordination, and interpersonal skills are essential

Preferred

ISA Certified (Preferred); must be willing to obtain certification within 6 months of hire if not already certified

Bilingual in Spanish is a plus and opens additional deployment options

The ideal candidate will have advanced technical expertise in arboriculture, a strong background in adult education, and the leadership skills to serve as a spokesperson, mentor, and quality assurance authority across all regions