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Loretto · 12 hours ago

Human Resources Support Specialist

Syracuse-Auburn Area

Full-time

Onsite

Mid Level

$22.93/hr - $25/hr

3+ years exp

Loretto is a company focused on enhancing employee satisfaction and providing exceptional customer service in Human Resources. The HR Support Specialist serves as the first point of contact for employees, supporting various HR administrative functions and assisting the HR Leadership Team with scheduling and administrative tasks.

Health CareHospitalHospitality

Diversity & Inclusion

Responsibilities

Greets visitors in a professional, welcoming and engaging manner

Using independent judgment, answers inquiries and resolves issues appropriately. Answers phones and handles calls professionally. Treats all callers with courtesy and respect. Follows up as needed. Keeps internal phone directories and staff rosters up-to-date

Addresses routine employee inquiries and provides basic assistance. Directs employees to the appropriate HR staff member for further support when necessary

Directs phone calls, schedules meetings and appointments for the team

Posts and distributes internal job postings to the job boards on a daily basis

Distributes paychecks to employees after confirming identification

Updates employee personal information in ADP (phone numbers, addresses, name changes)

Completes all employment verifications (written and verbal)

Distributes and tracks employee bus passes

Responsible for the production of new employee ID badges and fulfilling replacement requests. Ensuring proper level of supplies at all times

Assists the Employee Experience and Retention department with new employee orientation preparation

Assists the HR Leadership Team with high-level administrative tasks

Orders department supplies and submits purchase orders for approval

Distributes departmental mail

Administer the 90-day gift card program on a weekly basis informing managers throughout the organization of their employees who are reaching their 90-day employment milestone and distributing card with gift card

Performs clerical tasks such as filing, mass mailings, year-end archiving etc., as needed

Maintains confidentiality of employee and departmental information

Ensure the HR front desk, lobby, break room and supply shelf are kept organized and clean

Composes high-level correspondence with professional quality

Files paper or electronic information accurately in an easy to retrieve and organized system

Coordinates meetings and appointments by scheduling attendees, preparing agendas, confirming attendance, reserving meeting rooms and arranging for catering/refreshments as directed

Copies, sorts and distributes documents and information

Trouble-shoot basic employee struggles with technical applications: UKG, ADP, Payactiv

Keeps office equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, and calling for repairs

Performs other duties as assigned

Qualification

Human Resources functionsMicrosoft OutlookMS OfficeCustomer service skillsOrganizational skillsJudgmentEmail compositionTechnical troubleshootingInterpersonal skillsAttention to detail

Required

Minimum of 3-5 years of experience in an administrative support or secretarial role, including supporting senior managers and or an Associate's degree or comparable education

Strong understanding of Human Resources functions and processes

Demonstrated organizational skills with attention to detail and accuracy

Ability to demonstrate good judgement and work independently

Ability to prioritize tasks and work with interruptions

Ability to execute and follow complex oral and written instructions

Strong interpersonal and customer service skills to deal positively with employees, supervisors, colleagues, families, internal and external customers, including governmental agency employees

Ability to interact with ill, disabled, elderly and at times emotionally upset people within the facility in a positive, respectful manner

Ability to compose email with a professional tone

Expert proficiency with Microsoft Outlook and MS Office and the ability to learn new software applications rapidly