Amazon · 2 weeks ago
Program Manager, Learning & Development, Amazon Worldwide Grocery Stores (WWGS)
Austin, Texas, USA
Full-time
Onsite
Mid Level
$74K/yr - $130K/yr
3+ years expAmazon is a leading e-commerce company seeking a Program Manager for its Worldwide Grocery Stores Learning & Development team. The role involves designing and delivering impactful learning programs to enhance performance and support Amazon's customer-centric mission across grocery operations.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Leading the end-to-end development and implantation of learning programs that drive operational excellence across multiple grocery businesses
Design eLearning modules, knowledge assessments, and other performance support resources
Designing and implementing measurement strategies to evaluate program effectiveness and drive continuous improvement
Building and maintaining strong partnerships with stakeholders across regions and functions to align learning solutions with business priorities
Creating scalable mechanisms for program adoption, quality control, and impact measurement
Managing cross-functional projects through all stages from initiation to closeout
Developing data-driven insights to inform program strategy and demonstrate business impact
Championing associate development needs while balancing business requirements and operational constraints
Qualification
Required
3+ years of program or project management experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and non-tech teams
1+ years of instructional design experience (Articulate, Vyond, Adobe, Camtasia or other video/graphic design software)
Preferred
3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
Completed bachelor's degree in relevant fields such as business, education, instructional design, or organizational development
Operational experience, either inside or outside Amazon
Experience with learning management systems (KNet, Amazon Learn) or other online remote learning platforms
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase