Idexcel · 21 hours ago
Field Services Engineer
Lansing, MI
Contract
Onsite
Entry Level
1+ years expIdexcel is seeking a Field Services Engineer to join their team. The primary responsibility of this role is to repair laptops and desktops, including replacing components and managing service requests in the Unisys Call Management system.
Cloud ComputingInformation TechnologySoftware
No H1B
Security Clearance RequiredHiring Manager
Bala Krishna bob
Responsibilities
As a Unisys Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area
Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards
You may also perform whole unit swaps, repair or replace PC peripherals
Must have reliable transportation as this role services the metro and surrounding areas
Close service tickets in real time in the Unisys Call Management system using Company provide phone
Qualification
Required
Dell certifications are required once an offer is extended and prior to candidate starting work
1+ Years of hands-on experience with laptop and desktop break-fix
Must have his/her OWN RELIABLE CAR and CAR INSURANCE
How many years of Computer Hardware Repair Field experience do you have?
Within the last 2 years how many Motherboards have you replaced?
Within the last 2 years how many LCD's have you replaced?
How many years of experience do you have diagnosing Dell laptops and PC's?
Are you A+ Certified? (A+ certification is required by the client. Selected candidates who do not already have their A+ certification will have 90 days after their start date to become certified, or be subject to termination.)
Are you at least 18 years of age?
Must have reliable transportation as this role services the metro and surrounding areas
Ability to resolve basic / non-complex problems as directed
Close service tickets in real time in the Unisys Call Management system using Company provided phone
Preferred
Computer-building background experience preferred
General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
Client and/or governmental clearance may be required
Police or criminal background verification clearance may be required
Company
Idexcel
Idexcel is a Professional Services and Technology Solutions provider specializing in Cloud Services, Cloud Native Services, Data Platforms and Intelligence, Automation & AI.
501-1000 employees
Funding
Current Stage
Late StageRecent News
Company data provided by crunchbase