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Fetch Pet Insurance · 2 days ago

Pet Insurance Sales Associate - Phones

United States

Full-time

Remote

Entry, Mid Level

$45K/yr - $90K/yr

2+ years exp

Fetch is dedicated to helping pets live their healthiest lives by providing comprehensive insurance coverage. They are seeking experienced, Licensed Pet Insurance Sales Advisors who are goal-oriented and passionate about helping pet owners understand the value of pet insurance.

Insurance

Growth Opportunities

Responsibilities

Utilize Fetch selling tools, including operating standards, to convert prospects into customers

Analyze prospect motivation by gathering information and exploring concerns

Maintain product knowledge through self-directed training and by accessing desktop tools

Follow guidelines to achieve goals, capitalizing on every sales lead

With each interaction, act as a brand ambassador, strengthening the positive feelings customers and potential customers have about Fetch

Actively collaborate with your immediate team and other members of Fetch to provide the best customer experience

Participate in team meetings, elevating ideas around how to close more sales and/or improve the customer experience

Take advantage of upskilling opportunities, which may include additional insurance credentials

Take a high volume of inbound calls, treating each prospect with genuine courtesy and professionalism

Follow-up with potential policyholders through outbound calls and emails

Track your daily progress against set goals

Must be able to work a minimum of 40-42 hours per week with varied shifts, ranging from 8 AM -9 PM ET daily, including some Saturdays from 9 AM - 7 PM ET

Qualification

Active Property & Casualty licenseInsurance sales experienceSales call center experienceMultitasking abilitiesCommunication skillsCustomer empathyG-SuiteAttention to detailTeam collaborationProblem-solving skills

Required

Active Property & Casualty insurance license (REQUIRED)

A minimum of two (2) years of selling insurance products

Previous sales call center experience

Able to multitask– accessing systems, conversing with customers, and actively listening in real-time

Ability to sell and negotiate in a calm, focused manner

Demonstrated success working in a remote environment

Ability to interface with a wide range of customer types; demonstrating empathy and patience

Attention to detail, able to communicate product-specific information in a factual and influential way

Excellent verbal, interpersonal, and written communication skills

Able to anticipate needs, innovate and flourish in a high-volume, fast-paced environment

Proficient in applications such as phone applications, G-Suite applications, and various Internet browsers

Must be able to work a minimum of 40-42 hours per week with varied shifts, ranging from 8 AM -9 PM ET daily, including some Saturdays from 9 AM - 7 PM ET

Preferred

Bachelor's degree preferred

Benefits

Comprehensive Medical, dental, and vision plan for you and your family

Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are available

Highly competitive 401(k) matching

Generous 20-day PTO Policy, with rollover options. Earn an additional day of PTO each year on your anniversary with Fetch, for a maximum of 30 days

Paid company (9) holidays, including (1) floating holiday

Fetch Pet Insurance discount - up to 50% off, up to $1,000 savings/year

Educational Assistance Program

Fetch Discount Perks Program

Volunteering - earn up to 8 hours per calendar year at nonprofit organizations

NYC Office Amenities: Pet-friendly environment, free lunch, snacks, and additional amenities; transit accessible

Employee Referral Incentive

Tuition Assistance

Commuter Benefits

Employee Assistance Program (EAP)

Company

Fetch Pet Insurance

Fetch Pet Insurance is a leading tech-enabled pet wellness company dedicated to helping pet parents give their cats and dogs a longer, healthier life.

Founded in 2003

New York, New York, US

201-500 employees