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Randolph Brooks Federal Credit Union · 13 hours ago

Specialty Services Analyst

San Antonio, TX

Full-time

Onsite

Mid Level

3+ years exp

Randolph-Brooks Federal Credit Union is seeking a Specialty Services Analyst to manage requests under the Fair Credit Reporting Act and Servicemembers Civil Relief Act. The role involves collaborating with business units to ensure compliance with applicable laws and regulations while performing research and data analytics.

BankingFinancial Services

Responsibilities

Work with the Specialty Services team while maintaining thorough knowledge of applicable federal and state laws and regulations

Moderate understanding of state and federal regulatory laws and regulations applicable to the credit union. Including the ability to perform guided research for issues related to regulatory compliance

Utilize internal and external systems to investigate and accurately respond to FCRA disputes in a timely manner in compliance with the regulation and CDIA guidelines

Utilize internal and external systems to process and manage SCRA requests for state and federal members who are eligible

Stay abreast of state and federal laws which consists of reviewing and interpreting rules and regulations, supervisory highlights, circulars, and enforcement actions that may have a direct impact on the lending business units’ policies, procedures, forms, disclosures, and systems

Collaborate with leadership to review escalated requests from other business units such as regulatory compliance and legal

Work on projects/matters of limited complexity in a support role. Includes research of a wide variety of topics and issues that may have limited complex regulatory impact; summarizes findings with team

Assist with preparing reports of limited complexity and organizing supporting documentation

Complete all training in a timely manner quarterly or as assigned

Assist leadership with training new team members and updating procedures

All other duties as assigned (note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice)

Qualification

FCRA experienceSCRA experienceCDIA knowledgeCredit Reporting Resource Guide knowledgeMetro II reporting knowledgeRegulatory compliance experienceAnalytical skillsMicrosoft Office proficiencyCommunication skillsOrganizational skillsProblem solving skillsTime management skills

Required

High School Diploma or G.E.D

Minimum three years of financial institution experience

Minimum two months of FCRA and SCRA experience

Broad knowledge of the Consumer Data Industry Association (CDIA), Credit Reporting Resource Guide (CRRG), Metro II reporting, and SCRA

Broad knowledge of and practical experience with credit union or other financial institution operating areas, functions, products and services and the applicable laws and regulations

Must demonstrate an analytical ability to interpret regulatory information to assist with monitoring processes critical to the business unit

Good communication, analytical, organizational, problem solving and time management skills

Ability to work independently with minimal direction

Self-motivated with desire to be a team player in a constructive environment

Knowledge and efficient use of Microsoft Office applications