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Tommy John · 20 hours ago

Digital Marketplaces Associate

NYC Metro Area

Full-time

Hybrid

Entry Level

$70K/yr - $75K/yr

2+ years exp

Tommy John is a company focused on redefining confidence through comfort in apparel. The Digital Marketplaces Associate will drive growth across digital marketplace channels by managing product setup, conducting sales analysis, and collaborating across teams to optimize performance.

E-CommerceFashionLifestyleRetail

Responsibilities

Support daily management of assigned marketplace categories, including inventory planning, catalog accuracy, and operational health

Maintain and update product listings across Amazon Seller Central (Walmart and Target+); conduct quality checks to ensure accuracy, compliance, and brand consistency

Assist in seasonal and promotional merchandising updates in partnership with creative, brand, and site experience teams

Manage day-to-day coordination with Supply Chain and Operations teams to ensure product availability, communicate delays, and troubleshoot issues

Assist in bottoms-up buys and assortment planning across Amazon and other marketplace partners

Collaborate cross-functionally (e.g., with Merchandising, Planning, Wholesale) to build balanced, brand-right assortments across price point, SKU count, key item depth, and profitability

Track competitive activity, conduct patterning projects, and recommend assortment adjustments based on marketplace trends

Own weekly marketplace selling reports, including data pulls, updates, and insights

Evaluate style-level performance to identify best/worst sellers and recommend actions for in-season optimization

Monitor and improve retailer-specific KPIs including conversion, NetPPM, ASP, in-stock %, chargebacks, Share of Voice, and content compliance

Analyze category and competitive performance using marketplace analytics and partner tools to identify growth opportunities across Amazon, Walmart Marketplace, and Target+

Assist with testing strategies (e.g., A/B tests) to optimize conversion and customer experience

Work collaboratively with internal and external partners to gather insights and support business recommendations

Partner with external agency to optimize marketplace merchandising; conduct daily site scans to ensure best-in-class presentation

Audit PDPs to confirm accuracy of copy, assets, attributes, size/color variations, and A+ content

Own the New Item Set-Up process from initial submission through go-live, ensuring timely activation of all products

Maintain marketplace assortment catalogs—communicate out-of-stocks, discontinuations, and potential errors

Own PDP content creation and maintenance on Amazon, ensuring best-in-class brand representation

Review creative and image assets to verify accurate and compelling product presentation

Support preparation for key milestone meetings (Hindsight, Budget & Strategy, Investment Reviews) through reporting and analytical insights

Manage marketplace sample process for photo shoots and PDP content creation

Partner with Global Merchants to maintain PLM merchandising sections, including SKU adds, drops, and updates

Create and manage cheat sheets, assortment tools, and workflow documents for internal teams

Enter fashion buy orders in 7th Online and support assortment sheet management to inform site optimization and product launch timelines

Qualification

E-Commerce experienceAmazon Seller CentralAnalytical skillsAdvanced Excel proficiencyRetail buying experienceMerchandising experienceMicrosoft Office proficiencyGoogle Suite proficiencyProactive mindsetCommunication skillsAttention to detailCross-functional collaborationOrganizational skills