Electrical Reliability Services, Inc. · 7 hours ago
NETA Certifications Program Manager
Westerville, OH
Full-time
Hybrid
Mid, Senior Level
5+ years expElectrical Reliability Services, Inc. is seeking a NETA Certifications Program Manager to build and deliver electrical certification learning and lab exercises. This role involves developing solutions that support Vertiv Service Offerings and creating impactful training aligned with certification paths.
Electrical DistributionEnergyProfessional ServicesService Industry
No H1B
U.S. Citizen Only
Responsibilities
Oversee the design, development and delivery high-profile, high-impact Services training programs delivered in multiple modes – instructor-led and virtual workshops, train-the-trainer, self-paced online courses and videos, and technical solution lab exercises
Collaborate with program managers, instructors, and subject matter experts to create high-quality performance support materials, courses, content, and programs that align with the goals of the stakeholders
Create, manage, and deliver engaging training across multiple mediums while accommodating multiple learning styles
Integrate adult learning theory best practices into course development
Model exceptional customer service, teamwork, and professionalism in the development/maintenance process
Interact with the business and other team members in response to inquiries, concerns, and requests regarding distance education courses and issues
Understand and define target associate personas to deliver instruction that resonates with the audience
Produce courses on time and in alignment with the overall learning strategy
Design and implement Kirkpatrick evaluations
Ensure that our vision and mission are reflected in all aspects of the learner experience
Qualification
Required
Experience with adult learning and instructional design in the electrical industry considered
5+ years' proven project management skills including planning work, prioritizing and managing details, keeping multiple tasks/projects on track, using time well, and delivering results with tight deadlines
Excellent verbal, written, interpersonal communication abilities including collaborating with subject matter experts, global stakeholders, and managers to transfer knowledge
Experienced facilitator and coach with expert skills in virtual and online delivery methods, including media and video
Excellent oral and written communication skills, paired with sound business judgment
Demonstrated ability to thrive in a fast-paced, ambiguous, deadline-oriented, global work environment
Sound understanding of adult learning theory and models (ADDIE)
Passion and interest in developing people
Preferred
Bachelor's degree in Electrical Engineering and NETA certification preferred
Preferred experience with using training development tools such as Articulate Rise, Opus, UPK, WalkMe, Adobe Storyboard, Venngage, Vyond
Preferred experience using Docebo or other industry leading Learning Management Systems
Company
Electrical Reliability Services, Inc.
In business since 1971, Electrical Reliability Services, Inc.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase