Apply on Employer Site

Planhat · 5 hours ago

Founding Business Development Lead (Americas)

Atlanta, GA

Full-time

Onsite

Senior Level

5+ years exp

Planhat is a customer platform built to acquire, service, and grow lifelong customers. They are seeking a sales-focused Business Development Lead responsible for building and scaling high-performing sales organizations, optimizing processes, and leading a team to achieve pipeline and revenue goals.

AnalyticsB2BCRMCustomer ServiceEnterprise SoftwareInformation TechnologySaaS

Responsibilities

Build, lead, and scale a high-volume BDR team capable of consistently hitting aggressive pipeline targets

Recruit, train, and retain top sales talent while establishing a structured performance framework (KPIs, quotas, comp models, promotion paths)

Foster a competitive, metrics-driven, and coaching-oriented sales culture

Establish repeatable playbooks and frameworks to enable fast onboarding and predictable performance across geographies/markets/verticals

Own responsibility for pipeline creation, ensuring that outbound efforts consistently translate into high-quality pipeline and ultimately revenue

Partner closely with Account Executives, Sales Leadership, and Marketing to optimize territory coverage, lead handoff, and campaign execution

Set clear productivity and conversion benchmarks (calls, sequences, meetings, SQLs, closed-won impact) and manage the team rigorously against them

Design and implement scalable prospecting processes across multiple segments and markets in close collaboration with the Revenue Operations team

Leverage CRM (e.g., Planhat, HubSpot) and sales engagement tools (e.g., Outreach, Orum) to maximize workflow efficiency and output quality

Partner with RevOps to ensure accurate reporting, and performance metrics to monitor leading/lagging indicators

Continuously evaluate and improve existing and new potential workflows to drive volume, personalization, and conversion at scale

Lead from the front, personally supporting high-value prospecting campaigns and modeling best practices in outreach

Coach BDRs on objection handling, messaging, and qualification to improve sales acumen and confidence

Drive continuous experimentation in outbound sequences, multichannel engagement, and sales messaging to maximize ROI

Qualification

Sales LeadershipBDR/SDR ExperienceCRM ProficiencySales MethodologiesData-Driven OptimizationCoaching SkillsEntrepreneurial MindsetCommunication

Required

5+ years of experience in high-volume BDR/SDR (Outbound), AE, or Business Development, with 2+ years in leadership roles

Proven track record of scaling sales development teams (e.g., from single digits to 20-50+ reps) while achieving ambitious pipeline/revenue contribution targets

Strong sales pedigree: deep understanding of sales qualification methodologies (BANT, MEDDIC, SPICED, etc.) and outbound prospecting best practices

Systems-savvy: expert in CRM, engagement tools, and sales automation; ability to architect efficient workflows, reporting, and dashboards

Data-driven operator with a demonstrated ability to optimize for conversion, productivity, and ROI at scale

Excellent communicator, motivator, and coach, capable of building trust with both executives and front-line reps

Growth-oriented, entrepreneurial mindset with the resilience to thrive in a fast-paced, high-expectation sales environment