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Walmart Canada · 1 day ago

Manager, Project Management – Customer & Associate Experience

Bentonville, AR

Full-time

Onsite

Entry, Mid Level

$70K/yr - $130K/yr

2+ years exp

Walmart Canada is seeking a Manager for Project Management focused on Customer & Associate Experience. This role involves leading projects, coordinating cross-functional teams, and driving innovation to enhance experiences for both customers and associates.

DeliveryRetailShopping

Responsibilities

Manage and oversee multiple projects or work streams by developing and communicating project plans and schedules, ensuring adherence to project management standards and practices

Develop and maintain strong relationships with project sponsors and stakeholders by educating them on product and program requirements, collaborating to assess costs and ROI, securing management approval for resources, and creating effective communication plans

Coordinate and complete job-related activities by building relationships with key stakeholders, supporting business initiatives, setting and tracking goals, and identifying opportunities for improvement

Monitor and report on project progress by tracking budgets, costs, and status, communicating milestones, and escalating changes as needed

Manage content on internal portals to ensure resources are accurate, up-to-date, and engaging

Develop and implement communication plans that detail the level, frequency, and distribution of status updates to stakeholders

Ensure compliance with company policies, support the company’s mission, values, and standards of ethics and integrity, and provide guidance on business processes and practices

Qualification

Project ManagementCross-functional CollaborationData AnalyticsStakeholder ManagementCompliance StandardsCommunication SkillsProblem-solving SkillsOrganizational SkillsInitiativeDetail-orientedAdaptabilityRelationship-building

Required

Bachelor's degree in Business, Finance, Computer Science, or related field and 2 years' experience in project management, business, operations, or related area OR 4 years' experience in project management, business, operations, or related area

1 year's experience working in cross-functional teams

Proven experience in project management with the ability to manage multiple projects simultaneously

Strong background in administration and coordination

Excellent communication, relationship-building, and stakeholder management skills

Strong collaborative skills and the ability to work cross-functionally

Self-starter with the ability to take initiative and drive projects forward

Detail-oriented approach to managing tasks, documentation, and project deliverables

Strong organizational, problem-solving, and decision-making skills

Ability to identify improvement opportunities and encourage adaptability and learning

Commitment to upholding company values, ethics, and compliance standards