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Quest International Inc. · 1 day ago

Field Service Technician – Low-Voltage A/V Systems

New York, United States

Full-time

Onsite

Entry, Mid Level

Quest International Inc. is a company that partners with healthcare, life science, and industrial OEMs to deliver high-reliability aftermarket technical services. They are hiring a Field Service Technician – Low-Voltage A/V Systems to work independently at customer sites, installing, troubleshooting, and repairing low-voltage A/V systems in regulated environments.

Health CareHealth DiagnosticsInformation TechnologyMedicalMedical Device

Responsibilities

Install, maintain, troubleshoot, and repair low-voltage A/V systems

Perform on-site diagnostics and FRU-level repairs

Mount displays, speakers, racks, and related A/V hardware

Run, terminate, test, and verify cabling (Cat5/Cat6, HDMI, Coax, USB)

Interpret technical drawings, schematics, and service documentation

Conduct site surveys and validate system operation

Communicate clearly with customers regarding service scope and resolution

Document service activity accurately and in compliance with standards

Support system training and basic customer handoff as required

Follow all safety, compliance, and quality procedures

Qualification

Low-voltage A/V systemsTroubleshooting skillsTechnical drawings interpretationField service experienceCustomer-facing communicationSafety standards familiarityCCTV exposureTechnical certificationsIndependent work

Required

Proven experience installing and servicing low-voltage A/V systems

Strong troubleshooting and diagnostic skills

Ability to read and interpret technical drawings, schematics, and manuals

Hands-on experience with: Displays, speakers, racks, and related A/V hardware

Signal cabling and termination

Strong customer-facing communication skills

Ability to work independently in the field

Familiarity with safety standards and best practices for low-voltage systems

Ability to lift up to 50 lbs., climb, bend, and work in tight spaces

Valid driver's license

Preferred

Additional A/V field service experience

CCTV or low-voltage systems exposure

Equipment-focused technical certifications

Experience working in regulated or enterprise environments

Benefits

Competitive pay with long-term growth potential

Monday–Friday structure with predictable scheduling

Paid travel and expense reimbursement

Exposure to complex, real-world A/V and technical environments

Clear technical growth paths

A professional, accountability-driven culture that values skilled field technicians

Company

Quest International Inc.

Quest partners with Healthcare & Life science Original Equipment Manufacturers globally to provide world-class ISO accredited aftermarket technical services such as field services, depot repair, warehousing & logistics, and customer care solutions on their behalf on a fractional basis so our OEM clients can focus on what matters most - growing their business at an affordable cost without compromising quality.

Founded in 1982