Apply on Employer Site

AT&T · 5 days ago

Service Project Manager (PjM I) (Government)

Columbia, Maryland

Full-time

Onsite

Mid Level

$72K/yr - $86K/yr

3+ years exp

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. The Service Project Manager will lead and coordinate complex IT service projects, ensuring project objectives are met on schedule and within budget while maintaining clear communication throughout the project lifecycle.

CollaborationCommunications InfrastructureMobileService IndustryTelecommunicationsWireless

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Allocate and manage resources—including staffing, facilities, and budgets—across the contract to ensure project success and fulfillment of deliverables

Review risk and mitigation activities, allocating budgets and resources to proactively address and resolve potential project obstacles

Develop and maintain comprehensive project plans and schedules. Adjust priorities and timelines as necessary to meet evolving program and customer requirements

Manage and direct the activities of the project team, providing clear guidance and direct tasking to Level 0, 1, and 2 project managers. Mentor project team members to promote professional growth and project success

Prepare and present project status reviews and other formal reviews to Government Project Managers and stakeholders. Communicate issues, risks, and solutions in a timely and professional manner

Rapidly assemble and lead focused, cross-disciplinary Government/Contractor teams to address urgent or unexpected cost, schedule, or technical challenges. Ensure seamless integration and cooperation across all contract disciplines

Collaborate and coordinate with multiple organizations—both internal and external—to ensure alignment and support for project objectives

Respond to after-hours requests as required in a 24x7 environment or as needed to meet program Service Level Agreements (SLAs)

Oversee projects in highly technical IT environments, including event monitoring and management, security services, IP telephony, video teleconferencing, and new equipment or service implementations

Identify opportunities for operational and process improvement, contributing to the development and refinement of best practices

Qualification

Risk ManagementResource ManagementTechnical OversightProject ManagementPlanningOrganizationCommunication SkillsLeadershipProblem SolvingCross-Disciplinary IntegrationOperational FlexibilityContinuous ImprovementAdaptabilityDetail-orientedMentoring

Required

Three (3) to five (5) years of experience in two of the following: Demonstrated experience managing projects in large-scale, technical IT operations environments (e.g., event monitoring, security services, IP Telephony, VTC, systems implementation)

Experience working with technical teams in highly specialized environments, including systems engineering and administration

Strong planning, organization, and resource management skills

Exceptional communication skills, with the ability to interface effectively with stakeholders at all levels

Proven leadership and mentoring abilities, with experience directing cross-functional teams

Ability to rapidly assess and respond to changing priorities and requirements in a fast-paced environment

Skilled in risk analysis and mitigation strategies

Proficient in project management tools and methodologies

Detail-oriented, adaptable, and proactive

Strong problem-solving capabilities and a commitment to delivering results

Required Clearance: TS/SCI with polygraph

Preferred

Bachelor's Degree is preferred

Benefits

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) *Pro-rated when working less than 40 hrs/wk.

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone