National Cooperative Bank · 1 day ago
Deposit Services Associate
Hillsboro, Ohio, United States
Full-time
Onsite
Entry Level
2+ years expNational Cooperative Bank is seeking a Deposit Services Associate. The role involves processing various banking transactions, ensuring compliance with deposit products, and assisting with audit confirmations and reporting.
Banking
Responsibilities
Process deposit exceptions
Positive pay review
Run & review daily reports
Check adjustment request
Incoming returns
Processing research request posted within Orrman
Daily check issuance
Creation of Swim files on a monthly and quarterly basis
Monthly duties such as interest check mailing and others as assigned
Assist with gathering of data for subpoenas
Process levees and garnishments
Assist with all operating system updates and testing
Processing/supporting fraud team with unauthorized ACH claims and fraudulent check affidavits
CTR review and support
B Notices, escheatment processing, Dormant account review, 1099 data creation and review
Imaging paper documentation into Perceptive Content
Processing standard banking transactions
Processing and scanning of outgoing checks
Balancing daily entries
Work with other supporting departments to troubleshoot issues
Process ATM Clearing Daily
Online SSI/Medicaid verifications
Manage audit confirmation inbox questions and requests
Responsible for processing auditor requests on behalf of bank customers
Interpret various audit requests to ensure the response is an accurate reflection of the customer’s account information
Interact with members partners as needed to complete audit confirmation requests
Mobile check review
Process interest rate adjustments as needed
Process rate schedule changes in DNA
Navigate various systems to complete audit requests
General compliance issues—ensuring deposit product and account compliance (1099, year end processing, state IOLTA transactions, FACT Act compliance, Reg E compliance and others as necessary and assigned)
Attending required training relating to department compliance
Obtain & compile requested information as requested
Qualification
Required
Two years of retail/operations banking experience with at least one year of customer service experience
Personal computer skills to include various software and banking systems, Microsoft Office experience
Proficient/knowledge with usage of basic office equipment
Solid judgment, decision making ability, and be efficient with multi-tasking
Proven telephone customer service skills
Knowledge and experience in the financial services industry, to include ACH, check, wire, and cards
Proven communication and interpersonal skills with the ability to communicate
Knowledge and compliance with federal and state regulations pertaining to the banking industry
Ability to maintain a high degree of confidentiality
Proven organizational, problem solving and analysis skills
Ability to handle multiple tasks simultaneously in a fast paced and growth-oriented environment
Company
National Cooperative Bank
National Cooperative Bank is a company that offers banking and financial services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Casey Fannon
Chief Executive Officer
Charles Snyder
President and CEO
Recent News
Crain's New York Business
2024-10-31
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