Senior Helpdesk Technician jobs in United States
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WineFetch ยท 1 day ago

Senior Helpdesk Technician

positionBellevue, Washington - USA
timeFull-time
remoteOnsite
senioritySenior Level
money$25.69/hr - $38.53/hr

WineFetch is seeking an ambitious Helpdesk Technician to join their IT Team. This role involves supporting company desktops/laptops, internal systems, servers, and cloud-based applications, while demonstrating a mastery of desktop support and a commitment to customer service.

E-CommerceMarketing AutomationRetailRetail TechnologyWine And Spirits

Responsibilities

Supporting company desktops/laptops
Internal systems
Servers
Cloud-based applications
Demonstrating a mastery of desktop support
Dedication to customer service
Process and documentation

Qualification

Desktop supportCustomer serviceCloud-based applicationsInternal systemsProcess documentation

Required

Mastery of desktop support
Dedication to customer service
Experience supporting company desktops/laptops
Experience with internal systems
Experience with servers
Experience with cloud-based applications

Benefits

Medical
Dental
Vision
Basic life insurance
Short/long term disability
401(k) participation (with company match)
Minimum of 10 days of vacation for new employees
Sick time based on state requirements
8 Company-paid holidays
2 personal holidays per year

Company

WineFetch

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WineFetch is an e-commerce and marketing platform for the retail wine and spirits industry
dateFounded in 2004
location
Chapel Hill, North Carolina, USA
people-size11-50 employees
web-link
http://retailer.winefetch.com

Funding

Current Stage
Early Stage
Total Funding
unknown
2019-03-15Acquired

Leadership Team

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Matthew R.
Chief Revenue Officer
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Company data provided by crunchbase