CenterCal Properties · 16 hours ago
Property Management Assistant
Long Beach, CA
Full-time
Onsite
Mid, Senior Level, Lead/Staff
10+ years expCenterCal Properties is dedicated to creating world class retail and mixed-use environments that uplift communities. The Property Management Assistant will play a key role in providing administrative support and excellent customer service to tenants, vendors, and guests while maintaining various property management files and records.
Real Estate
Hiring Manager
Katherine Barragan
Responsibilities
Answer incoming phone calls in a pleasant and professional manner, forward callers if necessary to the appropriate voice mail and/or take detailed messages
Provide a positive first impression to all guests that visit or call the management office
Provide excellent customer service to all customers including tenants, vendors, contractors and guests
Foster spirit of respect, cooperation, and teamwork among co-workers
Maintain all Tenant Lease, Tenant Correspondence and Vendor files. Electronically file all documents received and distribute
Maintain current certificates of insurance for all tenants and vendors and track expirations
Prepare and mail memos, tenant letters and vendor letters for Property Management
Assist with submitting Contract Approval Forms, License Agreement Requests and track status
Coordinate set up of new vendors with required information including W-9, approved contracts, and COI, as needed
Secure monthly sales reports from tenants and enter data in Yardi, obtaining reports from all stores required to report and submitting completed report no later the 20th of each month
Within Yardi, review all invoices against existing contracts, confirm work was completed with Operations Director and ensure correct coding. Work with vendors to resolve any discrepancies to ensure timely and accurate payment processing
Provide assistance to Construction and Marketing Department as requested
Work closely with new tenants and USPS to set-up and coordinate mail delivery to the appropriate mailbox and maintain master keys in a secure location
Track and collect outstanding receivables by contacting tenants by email, mail or calls. Calculate late fees charged to tenants and create invoices and manual billing forms to charge fees
Prepare annual estimated charge letters and increased charges letters to tenants
Prepare accounting forms including manual bill forms, termination forms, open and close forms, tenant billbacks and write-off requests
Track utilities on a monthly basis and assist with utility reconciliations
Ensure percentage rents calculated are reflected on ledgers and provide timely collection
Coordinate usage of Conference room and assist with conference/meeting setup
Order and maintain office supplies while staying within budget
Order FedEx supplies, prepare labels and packages for pick up, distribute mail and packages as needed
Ensure that all office equipment runs properly and arrange repairs for appliances, office equipment and phone issues as needed
Update, maintain and distribute internal staff phone list, address lists and vendor lists
Qualification
Required
Minimum three years experience in a professional office setting
Minimum 10 years' administrative experience in a fast paced, professional setting
Strong customer service skills with the ability to handle requests in a courteous, professional and timely manner
A strong team player with communication and decision-making skills
Strong computer skills (MS Word, Excel, Outlook, Power Point) including ability to learn and work within Yardi software program
Present self and CenterCal Properties in a professional manner in all customer communications and actions
Demonstrate effective conflict resolution and customer service skills for interaction with customers, tenants, and co-workers
Ability to create, manipulate and maintain databases
Ability to organize and manage multiple projects
Strong attention to detail, time management skills and personal initiative are all required competencies
Strong grammatical skills
Ability to produce error-free documentation regarding spelling, grammar, and punctuation
Must be self-sufficient and able to operate independently
Must be able to work well with all levels of the organization
Must be able to adapt quickly to new work assignments and situations
Reliable, on-time attendance
Preferred
Property Management or Shopping Center Management experience a plus
Benefits
Medical, dental, vision, short-term disability, long-term disability and a group term life benefit.
401k plan - Under the Company’s current benefits package, eligible employees can begin participating after 90 days of employment.
Financial advisement services through the company’s 401k advisor.
Unlimited PTO Plan
Company paid holidays – all Federal holidays plus Juneteenth and the day after Thanksgiving and Christmas Eve.
Two paid community service days – one individual volunteer day and one company-sponsored.
Flexible spending accounts and more!
Company
CenterCal Properties
CenterCal Properties LLC, a premier full-service commercial real estate company founded in 2004, is redefining the landscape of the western U.S.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Fred Bruning
CEO
Paul J Kurzawa
Chief Operating Officer
Recent News
2025-10-15
CenterCal Properties
2025-09-02
Company data provided by crunchbase