Windward · 1 day ago
ServiceNow Technical Project Manager
United States
Full-time
Remote
Mid, Senior Level
3+ years expWindward Consulting is an Elite ServiceNow Partner that delivers real-world Service Reliability solutions. They are seeking a highly skilled and experienced ServiceNow Technical Project Manager to manage the execution of multiple ServiceNow implementation projects, ensuring alignment with organizational goals and best practices.
ConsultingInformation TechnologyManagement Consulting
Responsibilities
Own and drive the delivery of ServiceNow projects, managing scope, schedule, budget, and resources from initiation through closure
Cultivate relationships, gather requirements, and communicate status across business units and technical teams
Work with team members to conduct workshops and interviews to capture workflows, translate business needs into actionable user stories, and define project roadmaps
Mentor and guide project team members, ensuring accountability and adherence to project goals and best practices
Organize and facilitate Agile ceremonies (sprint planning, backlog grooming, stand-ups), and support hybrid delivery models as needed
Ensure solutions meet defined requirements and quality standards, coordinate user acceptance testing, and resolve issues
Proactively identify, track, and mitigate project risks and issues, escalating concerns as appropriate
Collaborate with ServiceNow developers and architects to ensure platform configurations, workflows, and integrations align with organizational goals and technical standards
Qualification
Required
Bachelor's degree in Information Systems, Business Administration, Computer Science, or related field
One or more certifications across Project Management Professional (PMP), Certified Associate in Project Management (CAPM), Certified Scrum Master (CSM), or equivalent or greater
3–5+ years of project management or business analysis experience, with at least 2 years focused on ServiceNow implementations
Demonstrated experience facilitating requirements gathering, process design, and user story creation in Agile environments
High level familiarity with ServiceNow data structures, tables, and workflows
Strong analytical, problem-solving, and stakeholder management skills
Excellent communication, facilitation, and stakeholder management skills
Experience with ITIL processes and frameworks
Preferred
ServiceNow Certified System Administrator
Additional ServiceNow certifications in areas such as ITOM, SecOps, GRC, or ITSM
Benefits
Medical
Dental
Vision
Flexible Spending Accounts
Short Term Disability
Long Term Disability
Life Insurance and AD&D
The option to purchase additional Life Insurance and AD&D
Paid Time Off
Personal Leave
Holidays
401(k) plan with company match
Work/life balance
Company
Windward
Imagine workflows that work flawlessly. Integrations that align effortlessly. Data that delivers in real-time. This is flow.
51-200 employees
H1B Sponsorship
Windward has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Sean McDermott
President & CEO, Founder | Enterprise Software | IT Strategy
Pete Tony
Chief Financial Officer at Windward Consulting
Recent News
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