Brightwing · 1 week ago
Warranty Specialist
Auburn Hills, MI
Full-time
Onsite
New Grad, Entry Level
$23/hr - $24/hrBrightwing is seeking a Warranty Specialist responsible for reviewing and processing warranty claims. The role involves ensuring compliance with warranty policies and providing support to dealers and corporate employees for accurate claim submission and processing.
EmploymentRecruitingStaffing Agency
Hiring Manager
Fadia Ferrari
Responsibilities
Review and evaluate warranty claims for accuracy, compliance, and eligibility
Provide guidance and support to dealers, field staff, and internal employees regarding claim submission and processing
Clarify warranty coverage, policies, and procedures, including proper claim coding and documentation requirements
Adjust and approve claims for payment and ensure all updates are properly recorded in the Warranty Audit Trail
Maintain accurate data within the SAGA system to ensure smooth claim processing and reduce unnecessary rejections
Review and resolve claims that fail SAGA system edits
Track and analyze warranty trends to identify opportunities for improvement
Train dealer staff, new corporate employees, and field employees on warranty procedures and claim adjusting processes
Qualification
Required
Review and evaluate warranty claims for accuracy, compliance, and eligibility
Provide guidance and support to dealers, field staff, and internal employees regarding claim submission and processing
Clarify warranty coverage, policies, and procedures, including proper claim coding and documentation requirements
Adjust and approve claims for payment and ensure all updates are properly recorded in the Warranty Audit Trail
Maintain accurate data within the SAGA system to ensure smooth claim processing and reduce unnecessary rejections
Review and resolve claims that fail SAGA system edits
Track and analyze warranty trends to identify opportunities for improvement
Train dealer staff, new corporate employees, and field employees on warranty procedures and claim adjusting processes
Strong analytical and problem-solving skills
Excellent communication and customer service abilities
Attention to detail and accuracy
Ability to interpret warranty policies and technical documentation
Preferred
Experience working with claims processing systems
Company
Brightwing
Brightwing specializes in recruitment and staffing with employing qualified and skilled candidates for placement in various industries.
Founded in 1973
51-200 employees
H1B Sponsorship
Brightwing has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2022 (7)
2021 (3)
2020 (5)
Funding
Current Stage
Growth StageLeadership Team
Aaron Chernow
Chief Executive Officer
David Chernow
Principal
Company data provided by crunchbase