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Novant Health · 13 hours ago

Manager ACS Programs - HVI - Charlotte

Charlotte, NC

Full-time

Onsite

Senior Level

5+ years exp

Novant Health is a healthcare organization seeking a Manager for Acute Coronary Syndrome (ACS) Programs within their Heart & Vascular Institute. This role involves leading the development and execution of the ACS program, ensuring clinical excellence and regulatory compliance while also engaging with clinical teams and supporting quality improvement initiatives.

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Responsibilities

Lead the design, implementation, evaluation, and ongoing optimization of the ACS program in alignment with Heart & Vascular Institute strategic goals

Direct multiple concurrent projects that support market growth, operational efficiency, and long-term program sustainability

Serve as the subject-matter expert for ACS standards, accreditation, and best practices

Maintain and advance Chest Pain Center certification, ensuring readiness for audits, surveys, and regulatory reviews

Develop, monitor, and act upon clinical and operational metrics to drive continuous quality improvement

Conduct comprehensive data analysis, identify trends, and implement evidence-based improvements with measurable outcomes

Dedicate approximately 50% of time in visible, on-site engagement with teams caring for ACS patients, providing mentorship, education, and real-time support

Direct, evaluate, and provide performance feedback to interdisciplinary professionals participating in ACS initiatives

Organize and lead educational opportunities for clinical staff, physicians, and community stakeholders

Build credibility and strong working relationships across all levels of the organization, as well as with external partners and regulatory bodies

Coordinate complex activities spanning multiple departments, facilities, and service lines

Support additional certified programs and assist with special projects within the Heart & Vascular Institute as needed

Support community education initiatives, risk-factor management programs, inpatient protocols, post-acute care pathways, and ongoing quality monitoring

Ensure seamless coordination across the continuum of care to enhance patient outcomes and experience

Qualification

ACS program leadershipChest Pain Center certificationClinical quality improvementData analysisTeam mentorshipInterdisciplinary collaborationRegistered Nurse (RN)Registered Radiologic TechnologistBLS certificationACLS certification