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CAMBA · 17 hours ago

Intake Coordinator, Workforce Development and Refugee Services

Brooklyn, NY

Full-time

Onsite

New Grad, Entry Level

$55K/yr - $55K/yr

CAMBA is a community organization dedicated to building an inclusive New York City. The Intake Coordinator will conduct assessments and referrals for prospective clients, assisting them in overcoming barriers to self-sufficiency and navigating available services.

Health CareNon ProfitProfessional ServicesSocial

Responsibilities

Conduct initial intake and assessment for prospective clients

Refer prospective clients to internal programs based on their needs

Assist clients in eliminating barriers to self-sufficiency by assessing their aspirations and strengths, advising, coaching and persuading them of the features and advantages of CAMBA’s services, making appropriate referrals to internal and external services and assisting clients to navigate and engage with those services, aligning with their service plan and programmatic goals

Understand all aspects multiple ever-evolving contracts and the requirements and services definitions for each

Pre-screen clients for eligibility and recommend appropriate CAMBA services/programs

Conduct initial intake and assessment of clients and/or clients’ families’ situations and needs, including skill levels, prior work experience, employability, interests, aptitudes, support service needs, family and medical history, and individual development needs

Conduct follow-up calls, refer and enroll clients to the program/programs according to the outcome of the intake process

In collaboration with clients, prepare individual self-sufficiency plans for each client, identifying goals, interim achievement objectives, and services needed

Develop strategies with clients regarding how to break through barriers to their short and long-term goals, overcoming resistance to change, and how to advocate for themselves

Input client data and client progress/service information into databases

Create and maintain client files with detailed records of services provided/financial records, as directed and required by CAMBA, the Department of State, and funders

Recommend and implement strategies to encourage clients to fully participate in their own education and/or employment placement and retention process

Assist clients in completing applications for government programs and in processing these applications with appropriate agencies

Conduct home visits to evaluate living conditions, understand client housing needs, and assess eligibility for program services

Participate in administrative and staff meetings

Provide the required information for reports to CAMBA management and funders

Collaborate with other colleagues to ensure quality insurance is maintained

Other duties as assigned

Qualification

Client assessmentCase managementReferral servicesData entryIndividual development plansCommunication skillsTeam collaborationProblem-solving

Required

Conduct initial intake and assessment for prospective clients

Refer prospective clients to internal programs based on their needs

Assist clients in eliminating barriers to self-sufficiency by assessing their aspirations and strengths

Advise, coach, and persuade clients of the features and advantages of CAMBA's services

Make appropriate referrals to internal and external services

Assist clients to navigate and engage with services, aligning with their service plan and programmatic goals

Understand all aspects of multiple ever-evolving contracts and the requirements and services definitions for each

Pre-screen clients for eligibility and recommend appropriate CAMBA services/programs

Conduct initial intake and assessment of clients and/or clients' families' situations and needs, including skill levels, prior work experience, employability, interests, aptitudes, support service needs, family and medical history, and individual development needs

Conduct follow-up calls, refer and enroll clients to the program/programs according to the outcome of the intake process

In collaboration with clients, prepare individual self-sufficiency plans for each client, identifying goals, interim achievement objectives, and services needed

Develop strategies with clients regarding how to break through barriers to their short and long-term goals

Overcome resistance to change and how to advocate for themselves

Input client data and client progress/service information into databases

Create and maintain client files with detailed records of services provided/financial records

Recommend and implement strategies to encourage clients to fully participate in their own education and/or employment placement and retention process

Assist clients in completing applications for government programs and in processing these applications with appropriate agencies

Conduct home visits to evaluate living conditions, understand client housing needs, and assess eligibility for program services

Participate in administrative and staff meetings

Provide the required information for reports to CAMBA management and funders

Collaborate with other colleagues to ensure quality insurance is maintained

Other duties as assigned