Pop Locate ยท 5 days ago
Senior Account Manager - Latin America
United States
Full-time
Remote
Senior Level
$3,000/mo - $4,000/moPop Locate is a fast-growing digital marketing agency serving small businesses across the U.S. They are seeking a Senior Account Manager to manage a portfolio of approximately 200 client accounts, ensuring client retention and building long-term relationships. The role requires strong communication skills and the ability to proactively support clients in a high-volume environment.
Digital MarketingSEOSoftwareWeb Design
Responsibilities
Act as the primary point of contact for assigned client accounts
Manage ~200 accounts efficiently using systems and automation
Enroll clients into automated check-in and communication campaigns
Proactively check in with clients daily
Respond quickly to inbound client requests via phone, text, and email
Identify upsell and expansion opportunities and act on them
Maintain clean, organized account notes and follow internal SOPs
Collaborate closely with internal teams using HubSpot and Slack
Qualification
Required
Manage a portfolio of approximately 200 client accounts
Act as the primary point of contact for assigned client accounts
Manage ~200 accounts efficiently using systems and automation
Enroll clients into automated check-in and communication campaigns
Proactively check in with clients daily
Respond quickly to inbound client requests via phone, text, and email
Identify upsell and expansion opportunities and act on them
Maintain clean, organized account notes and follow internal SOPs
Collaborate closely with internal teams using HubSpot and Slack
Extremely responsive and organized
Strong customer service and relationship-building skills
Self-starter who takes action without being asked
Preferred
Outlier success in past account management and sales position (a huge plus)
Sales-minded with a retention-first approach
Benefits
Earnings are driven by client retention and expansion revenue
Commissions paid on upsells and account growth
1-month training and ramp period
Company
Pop Locate
Pop Locate is a digital marketing agency that offers website creation, SEO, and business management software for small businesses.
Founded in 2021
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Sam NyBlom
Co-Founder
David Hanna
Managing Partner
Company data provided by crunchbase