#twiceasnice Recruiting · 1 week ago
Service Administrator REMOTE (5yr dispatching exp in waste management req)
United States
Full-time
Remote
Senior Level
$27/hr - $32/hr
5+ years exp#twiceasnice Recruiting is seeking a Remote Service Administrator for a client in the waste and recycling industry. The role involves responding to client inquiries, coordinating with providers and vendors, and managing web-based platforms to ensure customer satisfaction.
Career PlanningHuman ResourcesProfessional ServicesRecruiting
No H1B
Hiring Manager
Sam Kenney
Responsibilities
Intake and process work orders
Respond to inquiries via phone and email
Process timed work requests
Schedule service calls as needed
Dispatch technicians as needed
Communicate with vendors and clients
Resolve customer complaints and ensure satisfaction
Mange client web-based platforms
Record call details and update accounts
Respond to customers with urgency, consistency, and accuracy
Qualification
Required
5+ years of dispatching experience within waste management required
Experience working for a recycling hauler or broker required
Knowledge of compactor & balers required
Comfortable navigating multiple computer screens simultaneously required
Benefits
Health Insurance
401(k)
PTO
Sick time
Company
#twiceasnice Recruiting
#twiceasnice is a national direct-placement recruiting firm that builds every search from scratch, headhunts for every role, charges a 9.9 percent fee, and backs every placement with an 18-month guarantee.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase