Personalis, Inc. · 16 hours ago
Associate Director, Operations Sustaining
Fremont, CA
Full-time
Onsite
Lead/Staff, Director/Executive
$180K/yr - $215K/yr
10+ years expPersonalis is transforming the active management of cancer through breakthrough personalized testing. The Associate Director of Operations Sustaining Support will provide operational and technical support for clinical lab products, focusing on NeXT Personal Dx, and will partner with a cross-functional team to troubleshoot production issues and drive process improvements.
BiotechnologyGeneticsHealth CareHealth Diagnostics
Responsibilities
Direct clinical laboratory sustaining support activities, including but not limited to tracking clinical sample and pipeline issues, troubleshooting, and documenting root cause and resolution
Serve as the technical liaison between lab operations, client experience, clinical software, data management, pipeline, and quality teams to address sample processing or pipeline failure, process control failure, and customer requests
Compile and monitor clinical lab product performance metrics (KPIs) and use analytical tools to identify process improvement opportunities to enhance clinical assay turn around time, efficiency, and scalability
Support QA in non-conformance investigations, corrective and preventive actions (CAPAs), and quality control measures for Personalis clinical products adhering to industry regulations and quality system standards (e.g., CLIA, CAP, NYSDOH, ISO13485, FDA)
Lead, mentor, and grow a team of scientists and data engineers for operation sustaining support, fostering a culture of continuous improvement and technical excellence
Promote cross-functional collaboration and Personalis’
Additional responsibilities may include remote weekend lab sustaining support
Qualification
Required
A BS or MS degree in a molecular biology or related field with a minimum of 10 years of relevant experience
A minimum of 5 years management experience is required with demonstrated ability to set clear expectations and motivate the team to achieve corporate and team goals
Hands-on knowledge in Next Generation Sequencing technology, reagent manufacturing, lab automation, LIMS, and bioinformatics pipeline
Familiarity with operations of high throughput clinical laboratory including order intake, sample accessioning, sample processing, pipeline analysis, and report release
Ability to distill complex data to actionable corrective actions and process improvement initiatives
Skilled in analytical thinking, demonstrated quick learner and utilizes data to drive decisions
Excellent communication skills, good presentation and influencing skills
Attention to detail and ability to work in a fast paced and regulated environment
Flexibility and self-initiative to support several simultaneous projects
Strong executive function skills, particularly in problem solving, working memory, organization, and cognitive flexibility
Preferred
Experience with liquid biopsy, ctDNA, or molecular residual disease (MRD) assays is highly desirable
Benefits
Medical
Dental
Vision
401(k) match
ESPP
Tuition reimbursement
Sick/vacation time
Commuter benefits/ EV charging stations
Onsite gym
Wellness benefits
Company
Personalis, Inc.
At Personalis, we are transforming the active management of cancer through breakthrough personalized testing.
201-500 employees
H1B Sponsorship
Personalis, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (10)
2023 (17)
2022 (19)
2021 (12)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$311.25MKey Investors
MerckTempusLightspeed Venture Partners
2024-12-19Post Ipo Equity· $50M
2024-08-16Post Ipo Equity· $36.15M
2021-01-27Post Ipo Equity· $150.1M
Leadership Team
Aaron Tachibana
Chief Financial Officer
Christian Haudenschild
Senior Vice President
Recent News
2026-01-09
2026-01-09
Company data provided by crunchbase