Arcadia Management Group, Inc. AMO® · 1 day ago
Tenant Coordinator
Arcadia Management Group, Inc. AMO® is focused on enhancing the tenant experience in commercial real estate. The Tenant Coordinator will provide essential support to tenants and Property Managers, ensuring a professional and seamless experience within the property.
Real Estate
Responsibilities
Partner with building engineers to ensure prompt and thorough response to tenant service requests
Organize and manage tenant welcome packages, holiday gifts, and annual appreciation events
Foster strong relationships with tenants and vendors to support a positive tenant experience
Process and code vendor invoices, maintaining accurate accounts payable records
Track vendor and tenant insurance certificates and keep databases current
Assist with lease administration, including abstracting, rent statements, and document filing (electronic and hard copy)
Prepare bid proposals, service contracts, and perform bid comparison analyses
Assist with tenant billing such as work orders, HVAC, and meter readings
Provide support for tenant improvement and capital projects
Act as the first point of contact for tenants, vendors, and guests, delivering best-in-class hospitality
Coordinate meetings, inspections, and special events
Troubleshoot and arrange support for phone and computer system issues
Qualification
Required
2+ years of experience in customer service, administrative, or clerical roles (real estate experience a plus)
Proficiency in Microsoft Office Suite, especially Excel
Strong organizational and multitasking skills
Exceptional communication and interpersonal abilities
A polished, professional demeanor with high integrity and confidentiality
Preferred
Familiarity with systems like Yardi, MRI, Kardin, Angus Anywhere, or Facility Dude
Experience using project management or database tools (e.g., Smartsheet)
Understanding of commercial property management processes
Benefits
Multiple medical plan options
Dental and vision insurance
Flexible spending plans
Short- and long-term disability coverage
401(k) participation from day one
Company-paid life insurance
Generous PTO and paid holidays
Educational assistance
Onsite Fitness Center