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Side · 4 days ago

Partner Success Manager, Growth

San Francisco, California

Full-time

Hybrid

Mid Level

$125K/yr - $132K/yr

4+ years exp

Side is a pioneering company in the Brokerage-as-a-Service model that partners with top-producing real estate professionals. As a Partner Success Manager, Growth, you will manage relationships with existing partners and identify new opportunities to drive growth, while collaborating across teams to support partner success.

Real EstateReal Estate BrokerageReal Estate InvestmentSales

Responsibilities

With a portfolio of partners, build and maintain high-impact partner relationships by developing strategic account plans that align with partners’ growth goals and Side’s business objectives

Develop annual business plans and detailed strategic roadmaps tailored to each partner, focusing on measurable goals that accelerate business performance and success. Achieve 100% Net Dollar Retention annually

Drive regional expansion by actively sourcing and converting new partnership opportunities through existing partner referrals and tight alignment with the Sales team

Confidently communicate the value of Side’s brokerage platform to drive engagement with prospects and deepen adoption, efficiency, and retention among partners

Spend 50% of your time leading regular virtual and in-person meetings with partners to consult on key business metrics, track performance, and ensure progress across initiatives and deliverables

Document weekly in internal CRM system(s). Regularly host and attend industry and customer events to cultivate strong partner relationships, reinforce community engagement, and champion the unique value of the Side network

Qualification

Residential Real EstateStrategic Account ManagementFinancial AcumenProblem-solving SkillsLeadership AbilitiesCommunityCommunicationOrganizationalAdaptability

Required

4+ years of experience in business management, consulting, strategic account management, sales, and/or business ownership

Residential Real Estate experience is required

Deep understanding of residential real estate, local industry associations, and market trends relevant to a company's operations

Ability to lead, guide, and motivate top-performing agents to achieve desired results

Understands financial principles applied to real estate, teamerage P&Ls, budgeting, and financial analysis

Operates autonomously in a fast-paced environment with the capacity to identify challenges, propose solutions, and make informed decisions to guide our customers' success

Strong professional communication and persuasion skills

Effectively structures their work, prioritizes tasks, and keeps track of important details

Capacity to handle change and adapt strategies based on market conditions and business needs

Cares deeply about people and helping others to achieve their goals