ShiftCode Analytics, Inc. ยท 3 months ago
Business Systems Analyst (SQL + REST API's) - Delta Dental
Oakland, CA
Full-time
Hybrid
Mid, Senior Level
5+ years expShiftCode Analytics, Inc. is seeking a Business Systems Analyst with expertise in SQL and REST APIs. The role involves analyzing business requirements, documenting processes, and collaborating with IT teams to design effective solutions.
AnalyticsConsultingInformation Technology
No H1B
Responsibilities
Elicit, analyze, and document business requirements from stakeholders and documentation reviews
Conduct detailed analysis of current processes, workflows, and systems to identify gaps and improvement opportunities
Document existing processes end-to-end and produce up-to-date process flows
Transform business needs into clear functional specifications, user stories, and use cases for IT delivery
Own the creation and maintenance of process maps, flowcharts, and standard operating procedures
Continuously learn new business domains and technology stacks to ensure documentation stays current
Proactively seek out opportunities to learn and apply new tools, methodologies, and best practices
Create and maintain an API playbook that serves as a reference for both business and technical teams
Collaborate with product owners, Scrum masters, developers, and other IT teams to design solutions that align with requirements
Validate proposed solutions through feasibility assessments and impact analysis
Partner with QA/QE to define and execute test plans, cases, and scripts verifying functionality and usability
Facilitate defect triage and drive timely resolution
Serve as the liaison between business units and IT teams, fostering clear communication and alignment
Build strong relationships with business partners, understanding their priorities and advocating for high-value solutions
Provide regular status updates to stakeholders, highlighting progress, risks, and improvement opportunities
Qualification
Required
Minimum 5 years and Maximum 7 years experience in Business Systems Analysis
Experience in SQL and RESTful API's is key for this position
Hands-on experience with RESTful APIs (design, consumption, and documentation)
Proficient in SQL with the ability to write queries and pull reports
Demonstrated ability to produce clear process flows, SOPs, and API reference guides
Minimum 5 and maximum 8 years in business analysis or a related field
Elicit, analyze, and document business requirements from stakeholders and documentation reviews
Conduct detailed analysis of current processes, workflows, and systems to identify gaps and improvement opportunities
Document existing processes end-to-end and produce up-to-date process flows
Transform business needs into clear functional specifications, user stories, and use cases for IT delivery
Own the creation and maintenance of process maps, flowcharts, and standard operating procedures
Continuously learn new business domains and technology stacks to ensure documentation stays current
Proactively seek out opportunities to learn and apply new tools, methodologies, and best practices
Create and maintain an API playbook that serves as a reference for both business and technical teams
Collaborate with product owners, Scrum masters, developers, and other IT teams to design solutions that align with requirements
Validate proposed solutions through feasibility assessments and impact analysis
Partner with QA/QE to define and execute test plans, cases, and scripts verifying functionality and usability
Facilitate defect triage and drive timely resolution
Serve as the liaison between business units and IT teams, fostering clear communication and alignment
Build strong relationships with business partners, understanding their priorities and advocating for high-value solutions
Provide regular status updates to stakeholders, highlighting progress, risks, and improvement opportunities
Excellent written and verbal skills; adept at presenting complex information
Eager to learn, adapt quickly to new technologies, and take ownership of documentation quality
Strong problem-solving skills and the ability to drive consensus across stakeholders
Proactive self-starter who thrives in a fast-paced environment
Preferred
Familiarity with Agile/Scrum tools (e.g., JIRA, Confluence)
Experience with process-mapping tools (Miro)
Good understanding of dental health insurance
Company
ShiftCode Analytics, Inc.
ShiftCode Analytics Inc is a Tampa, FL based firm formed with one sole purpose of delivering best and quick services to its clients nationwide.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase