IMCS Group ยท 9 hours ago
Program Manager IV-
Omaha, NE
Full-time
Onsite
Senior Level
7+ years expIMCS Group is a company that partners with clients to simplify complex integrations. They are seeking a Senior Technical Program Manager to lead high visibility client onboarding programs, bridging various teams to ensure successful integrations and migrations.
Staffing & Recruiting
Responsibilities
Lead end to end technical onboarding programs for strategic clients: define scope, milestones, success criteria and acceptance for each engagement
Build and run repeatable onboarding frameworks, playbooks, templates and automation to reduce cycle time and operational effort
Manage technical integration projects (APIs, data migrations, connectors, batch/real time flows) including architecture handoffs, environment provisioning, and release coordination
Serve as the senior client facing program lead: run kickoff, status reviews, steering committees and executive communications; set expectations and escalate proactively
Coordinate cross functional delivery across engineering, product, security, compliance, QA, operations, professional services and third party vendors
Identify, track and resolve technical and commercial dependencies and risks (data mapping, security reviews, legal/contract milestones, implementation windows)
Drive readiness for go live and early production support: runbooks, run / rollback plans, monitoring, alerts, SLA handoffs to operations and client success
Measure and improve onboarding outcomes: time to value, launch success rate, change request frequency, customer satisfaction (NPS/CSAT) and operational cost
Mentor and enable implementation teams to adopt best practices (agile delivery, backlog hygiene, release checklists) and continuously improve throughput
Partner with product and GTM teams to influence product roadmap based on onboarding learnings and recurring client requirements
Qualification
Required
7+ years of program or project management experience with at least 3 years leading technical, client facing onboarding or implementation programs
Demonstrated track record delivering complex integrations (APIs, ETL/data migrations, SSO, payment/transaction systems) across multiple engineering teams
Strong client facing skills with the ability to present to senior executives, set expectations and drive decisions
Technical fluency: cloud architectures (AWS/Azure/GCP), REST APIs, authentication/authorization patterns, data mapping/transformation concepts and CI/CD
Proven experience managing multi party dependencies (internal teams, vendors, client IT) and negotiating trade offs under time pressure
Experience with delivery and collaboration tools (Jira, Confluence, Salesforce or equivalent) and with program artifacts (roadmaps, RAID logs, decision logs)
Excellent written and verbal communication, organization and stakeholder management skills
Preferred
Bachelor's degree in Computer Science, Engineering, Information Systems or equivalent experience
Experience in regulated industries (financial services, payments, healthcare) and familiarity with compliance reviews (PCI, SOC, KYC/AML)
Prior experience building onboarding playbooks, automation for provisioning or data validation tools
Certifications such as PMP, SAFe, Certified ScrumMaster
Company
IMCS Group
IMCS Group is an IT, Healthcare, and Professional Staffing Company that helps Enterprises optimize the business value of their Staffing investments and enables them to achieve world-class business performance.
201-500 employees
H1B Sponsorship
IMCS Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (16)
2023 (33)
2022 (32)
2021 (47)
2020 (82)
Funding
Current Stage
Growth StageLeadership Team
Satish G Kumar
Founder and CEO
Kathleen Thompson
Diretor Client Partnership
Company data provided by crunchbase